Trailrides
tovier salter
Annette
Houston,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Language
Work History
Screener/Guest Greeter
Harris County Community Supervision & Corrections Department
11.2023 - Current
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Answered customer questions and pointed individuals in right directions.
- Enhanced candidate screening processes by implementing efficient applicant tracking systems and background check procedures.
- Complied with all federal, state and local regulations as well as company rules.
- Protected confidentiality of data by using security techniques.
- Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
General Specialist
HCTRA Toll Authority
11.2022 - 11.2023
- Establishes professional and friendly rapport with customers by responding quickly and accurately to all inquiries
- Maintains PCI compliance as it relates to collecting and processing payments with credit card and/or banking information
- Reconciles payments, toll tags, and prepares end-of-day reports as specified per section.
Commissary Clerk
Harris County Sheriff Office
11.2020 - 11.2022
- Performs routine computer related duties including data entry and retrieval
- Maintains accurate records of office files, libraries and inventory files
- Provides information, assistance, and services to the general public, employees, and others in person, by telephone or by other forms of communication.
Medical Billing Specialist
Health Perfections BCC
10.2016 - 11.2020
- Billing/Collections
- Correct insurance information and redirect bills to appropriate payer
- Carry out billing, collection and reporting activities according to specific deadlines
- Requests records when necessary to help settle past due balances.
Education
Associates of Science in Radiology - Medical Insurance Billing
Houston Community College
Houston, TXHigh School Diploma -
Jack Yates High School
Houston, TX05.2014
Skills
- Customer Service Skills
- Claims Skills
- Accounts Payable Skills
- Insurance Verification
- Analytical Skills
- Microsoft office efficient
- Google Workspace
- Data Entry
- Telephone Handling
- Typing Skills
- Medical Billing Specialist
- Excellent Communication Skills
- Access control
- Business continuity
- Customer Service
- Adaptable and Flexible
- Reliability
- Attentive and Observant
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
Work from home optionPaid sick leaveHealthcare benefitsFlexible work hoursCareer advancementPaid time offInterests
Traveling
Books
Business Ventures
Software
Microsoft Execel
Microsoft Word
Microsoft Powerpoint
Windows 10
SAP
Windows Teams
Quote
Business opportunities are like buses, there’s always another one coming.
Richard Branson
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
- Licensed Medical Courier -2018
Licensed CPR/First Aid - March
2019
• Certified BLS- March 2019
Certified Freight Broker-March
2023
• Licensed HIPPA - November 2022
Licensed Level 2 Guard -
November 2019
Licensed Level 3 Guard- July
2024
• CDL (Class A) - July 2024
• Texas Gun License- July 2024
Certified Food Serv/ TABCDecember
2018
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Timeline
Screener/Guest Greeter
Harris County Community Supervision & Corrections Department
11.2023 - Current
General Specialist
HCTRA Toll Authority
11.2022 - 11.2023
Commissary Clerk
Harris County Sheriff Office
11.2020 - 11.2022
Medical Billing Specialist
Health Perfections BCC
10.2016 - 11.2020
Associates of Science in Radiology - Medical Insurance Billing
Houston Community College
High School Diploma -
Jack Yates High School
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