Toy A. Myles

Ensure all daily lockbox files are logged into MITS and confirmed for accuracy in a timely manner

Monitor daily lockbox deposits for data and images

Verify accuracy of deposits keyed by contractor for all deposit return documents (item counts and monetary totals)...

Logged daily lockbox files into MITS, confirming accuracy in a timely manner

Researched and resolved unprocessed files/images to ensure smooth processing

Inform errors to TSG for correction and re-entry into MITS

Responsible for maintaining and controlling lockbox data files

Released rejected unbankable items to appropriate unit and unprocessables items from contractor to Mail & Receipts Unit

Reported errors to TSG for correction and re-entry into MITS

Maintained and controlled lockbox data files.

Updating the Data Management Unit Policies and Procedures Manual with new information

• Knowledge of the OTR numbering system as well as knowledge of how the Integrated Data Capture System (IDCS) assigns numbers.
• Analyzed and corrected suspended batches and payments.
• Handled scanning equipment to ensure accurate document processing.
• Balanced batches of tax returns to payment documents. Determined discrepancies omitted errors and corrected the deposit / check tape or return batches to perfect the amount to be deposited.
• Reordered job runs to minimize interruptions during the scanning process.
• Knowledge of the OTR numbering system as well as knowledge of how the Integrated Data Capture System (IDCS) assigns numbers.
• Operated scanning equipment.
• Provided backup to the unit manager during work issues.
• Initiated adjustments for assigning unidentified payments to taxpayer accounts and revenue sources, enhancing accuracy in payment tracking.
• Prepared system generated reports and daily production reports to be used by management.
• Analyzed and corrected suspended batches and payments.
• Provided training to new employees within the scanning unit.
• Balanced batches of tax returns to payment documents. Determined discrepancies omitted errors and corrected the deposit / check tape or return batches to perfect the amount to be deposited.
• Prepared accurate and balanced deposits of in-balance remittances.
• Balanced and encoded remittances for daily deposit.
• Assigned transaction numbers for business, income and real property tax returns.
• Entered lockbox deposit ticket data for exceptions and clean batches in ITS.
• Assigned lockbox numbers in scan profile window for scanning.