Summary
Overview
Work History
Education
Skills
Timeline
Software
Languages
Interests
Work Availability
Work Preference
Certification
Accomplishments
Quote
Affiliations
Generic

Toya Wilson

Chicago,United States

Summary

Experienced Case Manager offering proven history of implementing collaborative personalized instructional practices and designing quality Individualized Services.

Talented Case Manager adapted at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit clients needs and return each to optimal quality of life.

Overview

15
15
years of professional experience

Work History

Case Manager

Robinsons
Chicago Ridge , Illinois
01.2016 - 01.2022
  • Partnered with physicians, social workers, physical, and occupational therapists, psychiatrists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions.
  • Consulted with clinicians to devise and manage ongoing care plans for at-risk patient.
  • Evaluated treatment plans against individual goals and healthcare standards.
  • Implemented patients care plan to receive appropriate, and high-quality care with reasonable results.
  • Provided direct care services trach, J-peg, wound care, and respiratory.

Child Welfare Specialist/Case Manager

Beatrice Caffrey Youth Services
Chicago, IL
02.1999 - 12.2004
  • Managed 30 case loads
  • Assessed child's safety and family needs, provided directly or ensured referral for social and other services. When placement is required, addressed issues of separation with child and family.
  • Prepared birth family for necessary follow-up court and agency intervention; prepared care-giving family for child's needs, care-giving responsibilities, family contact and concurrent planning; identified family's needs and desires regarding religious and cultural preferences.
  • Served as agency liaison to law enforcement agencies, States Attorney Offices, hospitals and schools; maintained regular, and formalized contacts under management direction.
  • Maintained regular, ongoing contacts with and provided counsel and training for biological parents of children in foster care program in order to facilitate successful reunification when applicable to case per Court-set goal.
  • On-going assessment of supportive services, upholding policies and licensing standards, addressing issues regarding care of youth in their home and monitoring and aiding in obtaining services
  • Conducted interviews with clients and other professional personnel to obtain necessary information for assessment of conditions, needs, and issues to engage client(s) in development of specific service plan(s).
  • Determined needs and placement of children; in collaboration with service providers, assists family in developing and implementing individual service plans
  • Participated in administrative case reviews; prepared court reports and testified in court hearings; followed up on cases to assure that clients continue to follow agreements made during family meetings and service plans.
  • Ensured that all assigned case records are in compliance with DCFS file maintenance standards (AP- 5) and accurate and current documentation exists for client contacts, home visits, all items pertinent to Service Plans and DCFS assessments and treatment planning and comprehensive case review documents required by Federally-mandated Administrative Case Reviews (ACR) updated 2x/year.
  • Updated Social History/Integrated Assessment upon case opening; and other assessments and documentation as applicable,
  • Monitored children in placement to ensure that all educational needs are met to include: enrollment and attendance in school, attending school staffings and arranging for tutoring, or IEP.
  • Monitored safety and well-being through in-person visits and/or collateral contacts with community-based providers including youth's school, medical providers, and day cares.
  • Assisted child's foster parent through advocacy, support and technical assistance.

Licensing Case Manager

The Family Link
Chicago, IL
10.1998 - 01.1999

Passed test in:

  • Child Care Act
  • Licensing 402
  • Licensed foster homes
  • Attended ACR's and Court.
  • Implemented and referred client for services.
  • Trained foster care parents.
  • Prepared variety of different written communications, reports and documents.

Child Welfare Specialist Trainee/Case Manager

Department Of Children And Family Services
Chicago, IL
07.1998 - 09.1998

Passed tests in:

  • Clinical Practice Training (CPI)
  • Child Welfare Specialist (CWS)
  • Child Protection Investigations (CPI)(DCP)
  • Child Endangerment Risk Assessment Plan (CERAP)

Trained in:

  • Domestic Violence
  • Substance Abuse
  • Mental Illness
  • Service Plans
  • Court Reporting
  • Clinical Practice
  • Social History Assessments

Social Work Practicum/Children and Adolescents

Englewood Community Health Organiganization
Chicago, IL
12.1997 - 06.1998
  • Managed case load of 30 clients
  • Offered community resource guidance to clients to meet family needs for assistance.
  • Mediated between family members to facilitate conflict resolution and build healthy family relationships.
  • Performed client screenings and accurately recorded data in case files to facilitate clinical case coordination services and case management duties.
  • Assessed individuals and families regarding mental health, substance abuse, physical abuse and rehabilitation issues.
  • Assessed cognitive abilities and physical and emotional needs of clients to determine appropriate interventions.
  • Interviewed clients and family members to obtain key information for case planning and management.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Offered employment counseling and provided referrals to community outreach programs to help clients gain independence.

Direct Service Case Manager

Bethpage Mission
Macomb, IL
01.1996 - 03.1998
  • Directed care for developmentally disabled adults.
  • Implemented individualized service plans
  • Educated clients in self-sufficiency skills to gain independence.
  • Documented clients medications, activities, and social experiences.
  • Facilitated employment support and resources.
  • Managed case load of up 10

Education

Bachelors of Social Work - Social Work

Western Illinois University
Macomb, IL
05.1998

Skills

  • Documentation proficiency
  • Verbal and Written Communication
  • Direct Professional Care
  • Staff Management
  • Multitasking and Organization
  • Case Planning and Management
  • Determine Medical Necessity
  • Home Visits and Inspections
  • Client Empowerment

Timeline

Case Manager

Robinsons
01.2016 - 01.2022

Child Welfare Specialist/Case Manager

Beatrice Caffrey Youth Services
02.1999 - 12.2004

Licensing Case Manager

The Family Link
10.1998 - 01.1999

Child Welfare Specialist Trainee/Case Manager

Department Of Children And Family Services
07.1998 - 09.1998

Social Work Practicum/Children and Adolescents

Englewood Community Health Organiganization
12.1997 - 06.1998

Direct Service Case Manager

Bethpage Mission
01.1996 - 03.1998

Bachelors of Social Work - Social Work

Western Illinois University

Software

Microsoft (Word, PowerPoint, Excel)

Languages

Spanish
Beginner (A1)

Interests

Reading

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Company CultureWork-life balanceCareer advancementTeam Building / Company RetreatsPersonal development programs

Certification

  • CWEL License - eligible
  • QIDP License - eligible

Accomplishments

  • Supervised team of 6 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Quote

I have a theory and I really believe it. I think your worst weakness can become your greatest single strength.
Barbara Corcoran

Affiliations

  • Book Club
Toya Wilson