Summary
Overview
Work History
Education
Skills
Timeline
Generic

Toyaisha Glenn

Houston,TX

Summary

“Dedicated and compassionate Patient Service Representative with 4 years of experience in healthcare settings, seeking to contribute employment by providing exceptional patient support, efficient administrative management, and a welcoming environment. Committed to ensuring a positive patient experience through strong communication skills, attention to detail, and a thorough understanding of healthcare processes.”

Overview

5
5
years of professional experience

Work History

Patient Access Representative

Lane Regional Medical Center
01.2021 - 01.2024
  • Customer Service
  • Registering Patients
  • Checking Patients In and Out
  • Scheduling Appointments
  • Verifying Insurance
  • Collecting Co Pays
  • Emergency Room Experience

Patient Service Representative

Rapid Care Urgent Care
Houston, Tx
01.2019 - 01.2020
  • Customer Service
  • Registering Patients
  • Checking Patients In and Out
  • Scheduling Appointments
  • Verifying Insurance
  • Collecting Co Pays

Education

H.S - Graduate

Westside Highschool
Houston, Tx
01-2013

Registered Nurse

Houston Community College
Houston, TX

Skills

  • Patient Communication
  • Customer Service
  • Administrative Proficiency
  • Insurance Verification
  • Problem-Solving
  • Attention to Detail
  • Multitasking
  • Electronic Health Records (EHR) Management
  • Team Collaboration
  • HIPAA Compliance
  • Billing and Coding

Timeline

Patient Access Representative

Lane Regional Medical Center
01.2021 - 01.2024

Patient Service Representative

Rapid Care Urgent Care
01.2019 - 01.2020

H.S - Graduate

Westside Highschool

Registered Nurse

Houston Community College
Toyaisha Glenn