JULIA WOODS
El Cajon,CA
Summary
Dedicated medical receptionist with strong expertise in patient access and record management. Committed to creating a welcoming environment while ensuring accurate information collection and insurance verification to enhance patient care and operational efficiency.
Overview
24
24
years of professional experience
Work History
Patient Access Representative
Rady Children's Hospital
02.2021 - Current
- Greeted patients warmly to create a welcoming environment. and visitors in a courteous and professional manner.
- Verified and collected patient information to ensure accurate medical records.
- Verify insurance coverage for services provided by the facility.
- Executed pre-registration functions, including verifying demographic information, obtaining authorizations, and collecting deposits and co-payments, to streamline patient admission.
- Collected co-pays and payments from patients at time of service to facilitate smooth transaction processes.
- Schedule appointments using hospital's electronic health records system.
- Handled phone calls efficiently to provide information and support. promptly in a professional manner.
- Obtain necessary signatures for privacy laws and consent for treatment.
- Scan documents into electronic medical record system.
X-Ray Clerk
California Orthopaedic Institute
05.2006 - 03.2020
- Processed patient information and maintained accurate medical records to support efficient patient care.
- Scanned documents into digital formats, ensuring accuracy to facilitate easy access to patient information.
- Maintained confidentiality of patient information in compliance with regulations.
- Created a positive first impression for visitors by greeting them warmly., ensuring proper direction to appropriate personnel for smooth operations.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Operated cash register to process cash, check, and credit card transactions.
Medical Records
Alvarado Medical Group
07.2002 - 04.2006
- Ensured compliance with HIPAA standards by maintaining accurate medical records.
- Streamlined organization of medical records to enhance accessibility and compliance with HIPAA regulations.
- Maintained accurate documentation of patient data utilizing electronic medical records system.
- Scanned documents into electronic medical records systems.
- Assisted in scheduling patient appointments and maintaining medical records.
- Coordinated filing systems for patient medical records, correspondence, and reports to support efficient retrieval.
- Assisted with filing, organizing and maintaining medical records.
Education
BACHELOR'S DEGREE - Business Management
UNIVERSITY OF PHOENIX
San Diego, CA11-2005
VOCATIONAL SCHOOL CERTIFICATE - Medical Secretary
PIMA MEDICAL INSTITUTE
Chula Vista, CA11-2001
Skills
- Patient registration
- Insurance verification
- Electronic health records
- Medical record management
- Appointment scheduling
- Patient check-in
- Patient identity verification
- Data entry
- HIPAA compliance
- EMR
- Telephone etiquette
- Client relations
- Patient communication
- Flexible schedule
Timeline
Patient Access Representative
Rady Children's Hospital
02.2021 - Current
X-Ray Clerk
California Orthopaedic Institute
05.2006 - 03.2020
Medical Records
Alvarado Medical Group
07.2002 - 04.2006
BACHELOR'S DEGREE - Business Management
UNIVERSITY OF PHOENIX
VOCATIONAL SCHOOL CERTIFICATE - Medical Secretary
PIMA MEDICAL INSTITUTE