Summary
Overview
Work History
Education
Skills
Timeline
Generic

Toyosi Adeniran

Owings Mill,Maryland

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience

Work History

Uber Partner

Uber Rideshare
05.2019 - Current
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
  • Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
  • Picked up riders at designated locations and greeted upon vehicle entry.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
  • Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
  • Worked extra hours to achieve company coverage during periods of low driver availability due to illness, weather and other unanticipated factors.
  • Helped passengers with luggage, collected fares and politely answered questions.
  • Planned routes based on knowledge of local areas, GPS information and customer preferences.
  • Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
  • Read maps and followed written and verbal geographic directions.

Epic ATE Support Specialist

HealthRise Solutions
02.2021 - 12.2022
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
  • Configured hardware, devices and software to set up work stations for employees.
  • Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
  • Removed malware, ransomware and other threats from laptops and desktop systems.
  • Maintained servers and systems to keep networks fully operational during peak periods.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Banking Officer

Skye Bank
04.2010 - 01.2018
  • Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
  • Identified customers with additional profit potential and designed action plans to expand relationships.
  • Collaborated with compliance department to eliminate procedural errors and margin breaks.
  • Enhanced operational risk application to capture regulatory findings from agencies such as SEC and OCC.
  • Opened new accounts and made changes to existing accounts.
  • Helped customers prepare documents required to complete transactions and process requests.
  • Supported tellers by processing transactions involving money orders, cashiers checks and payments.
  • Counted currency, coins and checks in cash drawer, night depository and ATM.
  • Collected cash and checks for deposit or processed withdrawals by examining checks for endorsements, verifying amounts, inputting into computer systems and printing receipts.

Education

Bachelor of Science - Business Administration

University of Lagos
Lagos, Nigeria
12.2015

National Diploma - Electrical/Electronics Engineering

Moshood Abiola Polythechnic
Abeokuta, Nigeria
01.2010

Skills

  • Dependable and Trustworthy
  • Traffic Laws and Regulations
  • Time, Mileage and Fuel Tracking
  • Motorcoach and Bus Operation
  • Mathematical Skills
  • Efficiency and Time Management
  • Federal and State Driving Regulations

Timeline

Epic ATE Support Specialist

HealthRise Solutions
02.2021 - 12.2022

Uber Partner

Uber Rideshare
05.2019 - Current

Banking Officer

Skye Bank
04.2010 - 01.2018

Bachelor of Science - Business Administration

University of Lagos

National Diploma - Electrical/Electronics Engineering

Moshood Abiola Polythechnic

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Toyosi Adeniran