Tenecia Pennerman
Henderson,NV
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
Work History
House Cleaner
Tim's Handwerk Services
Henderson, NV
05.2022 - Current
- Clean homes following specific and detailed protocols and requests.
- Sweep, mop and vacuum floors of all types.
- Clean kitchen appliances such as microwaves, stoves, dishwashers.
- Clean bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Polish metal fixtures in kitchen and bathroom areas.
- Transport trash bags to designated outdoor receptacles for disposal.
- Uses appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Sweep patios or decks of debris or leaves with a broom or blower.
- Returned rooms to occupant-ready status to satisfy future renters.
Retail Inbound Team Member
Target
Sacramento, CA
10.2018 - 03.2022
- Placed bins, carts, and containers in convenient locations to assist with loading efficiency
- Unloaded, sorted, and staged products in designated areas.
- Used pallet jacks to move items to and from the sales floor area.
- Conducted inspection of products for damages, or defects before stocking shelves.
- Managed stock levels daily to ensure availability of products. Reported discrepancies between physical counts and computer-generated reports to supervisors.
- Assisted customers with finding the right product for their needs.
- Restocked shelves, racks, and bins with the latest merchandise and changed signage to promote special items.
- Kept shelves, workstations, and pallet areas neat and tidy to maintain a safe work environment.
- Finished job duties early to assist team members in other departments.
Customer Service Associate
Macys
Las Vegas, NV
06.2014 - 08.2016
- Greeted customers and identified their needs.
- Provided information about products and services available to customers.
- Processed customer orders accurately and efficiently.
- Resolved customer inquiries in a timely manner.
- Tracked inventory levels of popular items to ensure availability for customers' orders.
- Maintained knowledge of current sales promotions and new product releases.
- Kept work area neat, clean, and well-stocked at all times.
- Performed additional duties as assigned by management team.
Education
Some College (No Degree) - Information Technology And Sciences
Calbright College
OnlineSkills
- Customer Service
- Dedicated Work Ethic
- Cleaning and sanitization
- Health and safety compliance
- Restocking supplies
- Housekeeping
- Safe Chemical Handling
- Waste disposal
Timeline
House Cleaner
Tim's Handwerk Services
05.2022 - Current
Retail Inbound Team Member
Target
10.2018 - 03.2022
Customer Service Associate
Macys
06.2014 - 08.2016
Some College (No Degree) - Information Technology And Sciences
Calbright College
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