Tracci Swinburn

• Maintained clean and organized bar area.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Anticipated guest needs and provided proactive service.
• Maintained accuracy and efficiency when processing sales transactions.

• Served food and beverages promptly with focused attention to customer needs.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Maintained a clean and orderly dining area for an enjoyable guest experience.

● Checked identification to verify minimum age requirements for alcohol consumption.

● Delivered exceptional customer service to ensure a positive dining experience.

● Utilized various POS systems for efficient order processing and billing.

● Demonstrated strong communication skills to assist customers and resolve issues.

● Executed seamless front-of-house tasks to maintain a smooth operation.

● Memorized the menu to assist diners with meal choices and provide paired drink recommendations.

● Followed alcohol awareness procedures and managed situations with intoxicated guests professionally.

● Accurately tracked orders in a high-volume environment to ensure timely and correct service.