Tracee Damiani
Sales & Operational Leadership
Bear,DE
Summary
Results-driven District Manager with proven success in leading sales teams to achieve targets and expand market reach. Skilled in developing effective sales strategies, fostering client relationships, and identifying new business opportunities. Demonstrated ability to improve team performance through coaching and motivational techniques. Consistently enhanced revenue growth by implementing innovative sales tactics and optimizing operational processes.
Overview
18
18
years of professional experience
2
2
Certification
Work History
Sales & Marketing Manager
Discovery on Us
01.2024 - Current
- Developed and implemented effective sales strategies to increase market share.
- Defined marketing collateral and program strategies by working closely with product management teams.
- Motivated and mentored employees to increase knowledge, skills and career potential within company.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
District Manager
Banter by Piercing Pagoda-Signet Jewelers
, PA. DE. NJ Market
03.2022 - 10.2024
- Developed strategic plans for increasing sales, reducing costs, improving operations efficiency.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Collaborated with other departments such as marketing, human resources, finance, to achieve goals set by upper management.
- Used change methodologies to increase sales and led projects for increased productivity.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
Store Manager
Banter by Piercing Pagoda-Signet Jewelers
, Connecticut
08.2017 - 03.2022
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed financial statements, sales, and KPI reports to measure productivity and goal achievement.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Recruited, trained and supervised new employees.
Assistant Manager
Banter by Piercing Pagoda-Signet Jewelers
, Connecticut
08.2016 - 08.2017
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Supervised daily operations including scheduling shifts, assigning duties.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Ensured compliance with safety regulations and company policies.
- Collaborated with management on developing strategic plans for achieving business goals.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Store Operations Manager
Furniture Barn & Manor House
01.2015 - 08.2016
- Performed inventory control functions such as ordering, receiving, stocking and pricing merchandise.
- Ensured compliance with all safety regulations and policies in the workplace.
- Mitigated business risks by working closely with staff members and assessing performance.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
Branch Operations Officer
HSBC Bank USA
01.2007 - 12.2014
- Ensured compliance with applicable laws, regulations and internal policies related to banking operations.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Oversaw daily branch operations, including opening and closing procedures, cash handling activities and security protocols.
- Grew business banking relationships through proactive outreach.
- Implemented risk management programs designed to protect against fraud and money laundering activities.
- Managed and inspired team members to perform to full potential, driving branch profitability.
Education
High School Diploma -
John F Kennedy High
ConnecticutSkills
- Multi-unit management
- Business development and planning
- Cross-functional collaboration
- Sales analysis
- Sales training
- Customer service management
- Business and operations analysis
- Decision-making
- Team development
- Human resource management
- Data analytics
- Strategic planning
- Conflict management
- Leadership skills
- Recruiting and hiring
Accomplishments
- Signet's Partnership in Hope Charity Award.
- Ranked 4th in Banner, 6th within the company.
- 20% growth over last year.
- Increased ATV by 20%.
- Innovative Award
Certification
- Piercing Certified.
- Gemological Institute of America (GIA) Certified.
Languages
English
Native/ Bilingual
Training
- Emotional intelligence, or "EQ," in leadership.
- Change Management.
- Human Resource Management.
- Sales Development.
- Action Planning and Execution.
References
References available upon request.
Timeline
Sales & Marketing Manager
Discovery on Us
01.2024 - Current
District Manager
Banter by Piercing Pagoda-Signet Jewelers
03.2022 - 10.2024
Store Manager
Banter by Piercing Pagoda-Signet Jewelers
08.2017 - 03.2022
Assistant Manager
Banter by Piercing Pagoda-Signet Jewelers
08.2016 - 08.2017
Store Operations Manager
Furniture Barn & Manor House
01.2015 - 08.2016
Branch Operations Officer
HSBC Bank USA
01.2007 - 12.2014
High School Diploma -
John F Kennedy High