Cynthia Bazan
Fort Worth,Texas
Summary
Dynamic medical professional with extensive experience at ENT Southlake, excelling in patient management and medical office administration. Proven ability to perform precise CT scans and venipuncture while maintaining exceptional organization skills. Bilingual communicator adept at enhancing patient interactions and ensuring accurate billing processes. Committed to delivering high-quality support in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Medical Assistant/Receptionist
ENT Southlake
Southlake, US
07.2023 - Current
- Checked patients in and out electronically via computer system
- Managed front desk operations including filing, sorting mail, faxing documents
- Provided support to physicians during patient exams or procedures
- Performed CT scans with accuracy and precision to ensure the best quality images for diagnosis
- Performed venipuncture and skin pricking to collect blood samples
- Updated patient accounts with insurance verification information to ensure accurate billing.
- Performed bookkeeping and accounting consulting services.
Sterile Processing Technician
Texas Health Harris Methodist Hospital
Fort Worth, US
06.2022 - 06.2023
- Secured department by storing instruments and turning off equipment before closing
- Performed rounds on designated nursing units to gather equipment for reprocessing
- Utilized SPM system for tracking and recording surgical instrumentation and sterilization processes
- Attended hospital in-service programs related to areas of work specialization
- Reported defective equipment to appropriate supervisors or staff
- Responded quickly to emergency service calls from patients requiring urgent repair services on their vital monitoring systems
- Maintained records of inventory and equipment usage and order medical instruments and supplies when inventory was low
Receptionist
Boomer Benefits
Fort Worth, US
01.2020 - 05.2022
- Delivered accurate phone messages to personnel with legibly written call-back numbers and names
- Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions
- Processed incoming and outgoing documents via electronic methods and systems
- Operated multi-line telephone system to answer incoming calls and accurately direct callers to appropriate employees
- Assisted in resolving customer complaints and disputes
- Displayed pleasant and professional voice and demeanor, positively representing organization
Education
Associate in Science (A.S.) - Nursing
Tarrant County
Fort Worth01.2019
Skills
- Reception Desk Management
- Vital signs monitoring
- Microsoft Office
- Bilingual
- Medical office administration
- EMR/EHR
- Organization Skills
- Bookkeeping
References
References available upon request
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Medical Assistant/Receptionist
ENT Southlake
07.2023 - Current
Sterile Processing Technician
Texas Health Harris Methodist Hospital
06.2022 - 06.2023
Receptionist
Boomer Benefits
01.2020 - 05.2022
Associate in Science (A.S.) - Nursing
Tarrant County
Similar Profiles
Tokuboh ShodeTokuboh Shode
Office Administrator at Centers of Advanced ENT Care, Feldman ENT DivisionOffice Administrator at Centers of Advanced ENT Care, Feldman ENT Division
Crystal RoyCrystal Roy
Radiology Technician Assistant at Methodist Hospitals, Southlake CampusRadiology Technician Assistant at Methodist Hospitals, Southlake Campus
Chris JohnsonChris Johnson
Real Estate Agent at Keller Williams DFW SouthlakeReal Estate Agent at Keller Williams DFW Southlake
Natalie CastroNatalie Castro
Warehouse Associate at Return ProWarehouse Associate at Return Pro
Cody CriderCody Crider
Lead Offset Supervisor at Platinum PressLead Offset Supervisor at Platinum Press