Greeted visitors and provided them with assistance.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Scheduled appointments for clients, customers, and other visitors.
Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Assisted with special projects assigned by management when required.
Home Care Provider
IHSS Public Authority
Sonora , CA
06.2013 - 12.2017
Provided assistance to patients with activities of daily living, such as bathing and dressing.
Organized medical records for patient care plans .
Observed patients' physical, mental, and emotional conditions and reported any changes to supervisor or nurse on duty.
Provided transportation to medical appointments and errands.
Performed light housekeeping tasks including vacuuming, dusting, laundry, and meal preparation.
Monitored vital signs such as blood pressure and temperature.
Administered medications in accordance with physician instructions.
Managed client's schedule of doctor's appointments, therapies.
Ensured compliance with all laws governing home health care services.
Responded promptly to emergency situations involving clients.
Helped clients with personal needs from exercise to bathing and personal grooming.
Pet Store Fish Store on Her
/ The ultimate fish/pet store
Lodi, California
06.2009 - 08.2013
Operated cash register to process customer purchases.
Greeted customers and provided assistance with selecting pet food, accessories, and supplies.
Restocked shelves with new merchandise as needed.
Provided excellent customer service to ensure customer satisfaction.
Ensured all prices were accurately marked on shelves and displays.
Organized promotional materials throughout the store for maximum visibility.
Performed daily inventory checks to monitor stock levels and requested restock orders when necessary.
Processed returns and exchanges in accordance with company policy.
Resolved customer complaints in a professional manner while adhering to company policy.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
ChildTimenDaycare/ Pre Scholol
Self Employed Services
Sonora, California
09.1997 - 06.2004
Assisted children in developing social skills and self-confidence through organized activities.
Provided guidance to pre-school students on personal, behavioral, and academic issues.
Conducted individual counseling sessions with children and their families as needed.
Organized educational activities that promoted physical, mental, and emotional growth of the students.
Developed positive relationships with parents and guardians to ensure a successful home-school partnership.
Encouraged children's creativity through art projects, music, drama.
Cashied
Costco
Modesto, California
04.1987 - 05.1989
Greeted customers and answered any questions they had about the store's products and services.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Issued receipts, refunds, credits or change due to customers.
Education
Associate of Science - Early Childhood Development
Modesto Jr College
Modesto, CA
06-1987
Skills
Case management experience
Client documentation
Progress Documentation
Care Plan Management
Timeline
Home Care Provider
IHSS Public Authority
06.2013 - 12.2017
Pet Store Fish Store on Her
/ The ultimate fish/pet store
06.2009 - 08.2013
ChildTimenDaycare/ Pre Scholol
Self Employed Services
09.1997 - 06.2004
Receptionist
Dano construction
05.1990 - 07.2024
Cashied
Costco
04.1987 - 05.1989
Associate of Science - Early Childhood Development