Tracey Dershem
Cadillac,MI
Summary
Adaptable professional with a diverse background in sales, caregiving, and housekeeping. Known for strong teamwork, problem-solving skills, and a commitment to enhancing customer experiences and quality of care.
Overview
30
30
years of professional experience
Work History
Sales Associate
Another Vape Shop
Cadillac, MI
02.2022 - 12.2024
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained product knowledge to educate customers on vape products and accessories.
- Assisted in inventory management, ensuring accurate stock levels and timely restocking of displays.
- Processed transactions efficiently using point-of-sale systems, enhancing overall customer experience.
House Cleaner
Fill the Gap Personal Assistant Services
Cadillac, MI
02.2024 - 11.2024
- Performed thorough cleaning of residential spaces, ensuring high standards of cleanliness and organization.
- Utilized various cleaning tools and products effectively to achieve optimal results.
- Adapted quickly to different client preferences and cleaning schedules, enhancing customer satisfaction.
- Maintained accurate inventory of cleaning supplies, ensuring availability for daily tasks.
Caregiver
Employed by Patient
Cadillac, MI
01.2018 - 03.2022
- Assisted clients with daily living activities, enhancing quality of life and promoting independence.
- Developed personalized care plans in collaboration with healthcare professionals for tailored support.
- Provided companionship and emotional support, fostering positive relationships with clients.
- Provided compassionate support to daily living activities for elderly clients.
- Monitored health conditions and reported changes to appropriate personnel.
- Coordinated recreational activities to promote social engagement among residents.
- Advocated for client needs, ensuring access to necessary resources and services.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Administered medications, nutrition, encouraged physical therapy to help improve quality of life
Daycare Owner/Operator
Self Employed
Cadillac, MI
01.1995 - 08.2006
- Developed and implemented curriculum to foster child development and learning.
- Managed daily operations, ensuring compliance with health and safety regulations.
- Recruited, trained, and supervised staff to maintain high-quality childcare standards.
- Cultivated strong relationships with parents through regular communication and feedback sessions.
- Created engaging activities that promoted social skills and emotional growth among children.
- Oversaw budgeting and financial management to ensure business sustainability and profitability.
- Organized fun-filled events and activities for children that promoted learning in an engaging manner.
- Promoted healthy eating habits among students by overseeing menu planning and meal preparation according to nutritional guidelines set forth by experts in the field of early childhood nutrition.
Education
High School Diploma -
Cadillac High School
Cadillac, MISkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Respectful and compassionate
- Patient care
- Multitasking and organization
- Daily living assistance
- Dependable and responsible
- Housekeeping
- Quality assurance
Timeline
House Cleaner
Fill the Gap Personal Assistant Services
02.2024 - 11.2024
Sales Associate
Another Vape Shop
02.2022 - 12.2024
Caregiver
Employed by Patient
01.2018 - 03.2022
Daycare Owner/Operator
Self Employed
01.1995 - 08.2006
High School Diploma -
Cadillac High School