Tracey Green
Decatur,IL
Summary
Resourceful Coordinator possessing outstanding prioritization, multitasking and planning abilities to juggle responsibilities. Systematic and methodical professional offering 27 years of hands-on experience handling various administrative duties and tasks in office setting. Commended and recognized for meticulous file management abilities.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Housing Advocate
Dove Homeward Bound
Decatur, IL
02.2023 - Current
- Connected individuals with relevant community resources and coordinated referrals.
- Maintained accurate records and documented client data in company databases.
- Discussed available program services with potential participants and outlined procedures to facilitate smooth engagement in program processes.
- Prepared patients for self-management and decision-making responsibilities.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
- Made referrals to utilize community resources for resident's needs.
- Interviewed potential clients, collecting personal information to determine eligibility for social assistance.
- Guided clients through transition to independent living within community.
- Referred clients to substance abuse treatment programs and outpatient dual diagnosis treatment programs.
ROSS Coordinator
Decatur Housing Authority
Decatur, IL
12.2022 - 02.2023
- Functions as a case manager providing a full range of strengths-based services and performs general needs assessments of residents living in public housing, facilitates community linkage, and provides resident instruction and training.
- Collaborates with public (state & local) and private resources, service providers and agencies to deliver services and empowerment activities to meet resident's needs, including transportation, child care, education, training, and work supports to ensure program participants receive the necessary services allowing for the removal of barriers toward economic independence and housing self-sufficiency.
- Will be responsible for program development including goals, outcomes, evaluation a and comprehensive service delivery system model for maximum program effectiveness.
- Will be responsible for tracking and reporting of Community Services hours for public housing residents impacted on caseload.
- Responsible for program evaluation, documentation including appropriate record and report writing and submission and grant writing for future ongoing ROSS program funding.
- Responsible for reporting to HUD on performance measure utilizing the eLogic Model annually to ensure grant compliance.
- Responsible for the dissemination of information with monthly, quarterly and annual reports to the program supervisor, DHA Execuive Director and Boardof Commissioners.
Lead Housing Advocate
Dove Homeward Bound
Decatur, IL
7/6/20 - 12.2022
- Completes initial assessments of individuals and families.
- Provides training to incoming housing advocates.
- Assist with client services follow-up, as needed, assisting conduct quarterly update training for all housing advocates.
- Conducts weekly home visits and office appointments, meets with clients.
- Completes documentation such as case noting.
- Assists in developing and conducting case management training format.
- Assists in developing individualized case plans.
- Conducts housekeeping inspections.
- Performs administrative requirements including completion of program forms, check requests and general correspondence to appropriate agencies.
- Monitors and staffs with agencies for provision of services on regular basis.
- Assists clients with housing search, as needed.
- Individually to review progress toward goals and revise plans as appropriate.
Community Support Service
Macon Resources
Decatur, IL
08.1995 - 03.2021
- Responsible for the interviewing and selection of direct service personnel staff.
- Leads regularly scheduled team meetings.
- Manages payroll records via Pay.com to ensure the proper payment of staff.
- Provides direct oversight between (2) residential homes.
- Provides regular review of chronological notes and documentation to ensure compliance with agency policies and procedures.
- Attends regularly scheduled meetings with the Director of Community Living.
- Responsible for the ongoing team developmental: managing direct reports, recognizing strengths and weakness, fostering professional growth.
- Assigns direct service personnel to attend in-service training in order to increase knowledge and stay abreast of the best practices for a diverse patient population.
- Serves as an active member of the Client Wellness Committee.
- Provide supervision and guidance for residents during skills building activities
Education
High School Diploma -
Eisenhower High School
Decatur, IL05.1988
Skills
- Project Coordination
- Team Oversight
- Relationship Building
Certification
Certified Nurse Assistant
April 2004
Richland Community College
Decatur, il
Timeline
Housing Advocate
Dove Homeward Bound
02.2023 - Current
ROSS Coordinator
Decatur Housing Authority
12.2022 - 02.2023
Community Support Service
Macon Resources
08.1995 - 03.2021
Lead Housing Advocate
Dove Homeward Bound
7/6/20 - 12.2022
High School Diploma -
Eisenhower High School
Certified Nurse Assistant
April 2004
Richland Community College
Decatur, il
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