Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
Tracey Holmes

Tracey Holmes

Atlanta,GA

Summary

Self-motivated and energetic Car Salesman with strong sales background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and passion for cars and trucks while juggling many initiatives to achieve sales objectives in fast-paced competitive environment.

Overview

23
23
years of professional experience

Work History

Store Sales Manager

TitleMax Finance
Atlanta, GA
12.2023 - Current
  • Implemented systems and procedures to increase sales.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Automotive Sales Consultant

McGrath Acura
Chicago, IL
01.2019 - 07.2023
  • Top sales professional
  • Floor sales
  • Certified Acura Consultant
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.

Sr. Mortgage Consultant

Great Lakes Credit Union
01.2018 - 01.2019
  • Advise borrower on financial status and payment methods
  • Advise on collection analysts
  • Credit analysts and repairing with all credit bureaus
  • Preliminary desktop underwriting for loan approval
  • Managing loan process to closing
  • Inside sales and outside sales
  • Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
  • Communicated with clients, processing teams and other third parties to achieve prompt loan closings.

Sr. Mortgage Consultant

Northpointe Bank
01.2017 - 01.2018
  • Advise borrowed on financial status and payment methods
  • Advise on collection analysts
  • Credit analysts and repairing with all credit bureaus
  • Preliminary desktop underwriting for loan approval
  • Managing loan process to closing
  • Inside sales and outside sales
  • Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
  • Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.

Sr. Car Consultant

Grossinger Cadillac Toyota Chevrolet
01.2016 - 01.2017
  • Top sales professional and gross salesperson
  • Internet and floor sales
  • Maintaining relationships with customers after sale
  • Certified salesperson

Sr. Car Consultant

Thorton Rd Hyundai
01.2014 - 01.2016
  • Top sales professional and top performer of gross sales
  • Responsible of marketing and sales of new and used vehicles
  • Internet leads and floor sales
  • Established relationships with new customers –showed customers how to use acquired vehicle after delivery
  • Maintained contact with existing customers through meeting, emails and by phone
  • Negotiated delivery and price variations
  • Exceeding set goals by management
  • Conducted workshops to drive decisions with clear recommendations and leading practices.
  • Developed strong relationships with clients and gained trust of key advisors.

Sr. Car Consultant

Don Jackson Chrysler Dodge Jeep Ram
01.2012 - 01.2016
  • Exceeding monthly sales goal monthly
  • Responsible for assisting customers in acquiring a vehicle, preparing paperwork for finance
  • Internet and floor sales
  • Average sales of 23 vehicles per month
  • Conducted workshops to drive decisions with clear recommendations and leading practices.
  • Developed strong relationships with clients and gained trust of key advisors.

Sales Associate

AutoNation Nissan
01.2013 - 01.2013
  • New and Used Cars, Established relationships with new customers –showed customers how to use acquired vehicle after delivery
  • Maintained contact with existing customers through meeting, emails and by phone
  • Negotiated delivery and price variations
  • Exceeding set goals by management

Operations Manager

Hollywood Images
01.2008 - 01.2013
  • Responsible for retail sales and product ordering
  • Assuring retail products is neat, and stocked with necessary tools for functionality
  • Retail and salon management, including email reminders, and records of financials
  • Assist with planning and execution of all society events and weekly promotions
  • Management of employees including interviewing, task delegation, training and scheduling

Operations Manager

Forum Mortgage
01.2001 - 01.2007
  • Originate mortgages for home purchases, refinance, and new home construction
  • Solidify contracts with local realtors, contractors, financial advisors, and other referral sources and meeting potential borrowers
  • Inspect all properties for requested financing
  • Review and analyze loan transaction packages for approval according to bank guidelines
  • Balance books, manage daily deposits, and assist customers with insurance and financial needs

Education

Some College (No Degree) - Media Management

Columbia College Chicago
Chicago, IL

Skills

  • Consultative techniques
  • Upselling strategies
  • Negotiations strength
  • Relationship building
  • Financing knowledge
  • Persuasive communication style
  • Professional demeanor
  • Schedule Management
  • Competitive
  • Entrepreneurial
  • Cash Handling
  • Profit and Loss
  • Promotions and Specials
  • Recruiting and Hiring
  • Partner Collaboration
  • Special Events
  • Maintaining Clean Work Areas
  • Sales Expertise
  • Persuasive Negotiations

Additional Information

  • Seeking to expand my career for a leading organization utilizing my extensive knowledge and experience in working with clients in a dynamic high-technology company where my superior organization and communication skills in the industrial sector can add value. PROFILE KEY STRENGTHS AND SKILLS Organizational: Very well organized and comfortable in a multitasking project-oriented environment. Updated management daily, records of sales and orders. Tracking progress of existing orders by contacting or liaising with suppliers. Kept up to date on changes in pricing, leasing programs, different incentives, campaigns and trade shows. Communications: Above average verbal and written communication abilities. A highly effective team player collaborates and understands the value of working together towards a common goal. Persistent negotiator determined to close sales deals and increase sales. Independently sets personal sales goals and deadlines to reach sales target Training: Experienced and effective at training new employees and co-workers alike. Possess a natural teaching ability for which I have been complimented many times, by both my trainees and my superiors.

Timeline

Store Sales Manager

TitleMax Finance
12.2023 - Current

Automotive Sales Consultant

McGrath Acura
01.2019 - 07.2023

Sr. Mortgage Consultant

Great Lakes Credit Union
01.2018 - 01.2019

Sr. Mortgage Consultant

Northpointe Bank
01.2017 - 01.2018

Sr. Car Consultant

Grossinger Cadillac Toyota Chevrolet
01.2016 - 01.2017

Sr. Car Consultant

Thorton Rd Hyundai
01.2014 - 01.2016

Sales Associate

AutoNation Nissan
01.2013 - 01.2013

Sr. Car Consultant

Don Jackson Chrysler Dodge Jeep Ram
01.2012 - 01.2016

Operations Manager

Hollywood Images
01.2008 - 01.2013

Operations Manager

Forum Mortgage
01.2001 - 01.2007

Some College (No Degree) - Media Management

Columbia College Chicago
Tracey Holmes