Tracey Marshall
Duluth,GA
Summary
Dedicated Healthcare professional with over 15 years of experience in high-pressure environments. Skilled in chart organization, patient room preparation, and supporting diagnostics through lab testing and medication administration. Proven expertise in venipuncture and blood collection, enhancing patient care and operational efficiency.
Overview
9
9
years of professional experience
Work History
Medical Assistant
Gwinnett Clinic
Duluth, GA
11.2024 - Current
- Assisted healthcare providers with examinations and procedures, delivering high-quality patient care.
- Administered patient assessments and recorded vital signs to ensure accurate medical documentation.
- Managed electronic health record (EHR) systems to maintain organized patient information and improve workflow efficiency.
- Coordinated patient scheduling and follow-up appointments, enhancing clinic operations and service delivery.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Certified Phlebotomist Technician
Biomat USA, Grifols
Norcross, GA
08.2022 - 08.2024
- Documented patient information, specimens collected, and quality control records to ensure compliance and accuracy.
- Proficiently operated phlebotomy equipment such as vacutainer, syringes, needles, tourniquets, lancets, and other related supplies.
- Resolved difficult situations involving patients or staff through effective problem-solving techniques, enhancing communication and care delivery.
- Observed HIPAA guidelines in handling confidential patient information, safeguarding privacy and trust.
- Monitored donor reactions, providing immediate care as necessary.
- Assisted in training new phlebotomists, leading to increased staff proficiency and overall team performance.
- Maintained equipment cleanliness and performed routine maintenance checks.
Medical Assistant/manager
Fidelity Health Care
Atlanta, GA
01.2018 - 11.2021
- Managed inventory of clinical supplies, ensuring availability and organization for seamless operations.
- Established workflow processes that streamlined office functions and enhanced daily operations.
- Performed data entry into practice management software with attention to accuracy and detail.
- Performed accurate data entry into practice management software programs.
Education
Certification - Phlebotomy
Cambridge of Health Institute
GA11-2021
Skills
- Phlebotomy accuracy
- Clinical Laboratory Testing
- Vital signs
- Capillary Sampling
- Patient Communication
- Medical Records Maintenance
- Specimen Transportation
- Direct patient care
- Sterilization techniques
- Assisting with Exams
Personal Information
Title: Phlebotomist Technician
Timeline
Medical Assistant
Gwinnett Clinic
11.2024 - Current
Certified Phlebotomist Technician
Biomat USA, Grifols
08.2022 - 08.2024
Medical Assistant/manager
Fidelity Health Care
01.2018 - 11.2021
Certification - Phlebotomy
Cambridge of Health Institute