Proven veterinary professional with extensive experience at Advanced Critical Care and Internal Medicine, demonstrating exceptional teamwork and collaboration. Excelled in medical recordkeeping and customer service, significantly enhancing patient care and operational efficiency. Skilled in emergency care and diagnostic procedures, contributing to a high level of client satisfaction and animal welfare. Compassionate individual with the poise to tackle multiple tasks in an office-centered environment. Offering dynamic telephone, interpersonal, and data entry skills. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
Work History
Veterinary Receptionist
Costa Mesa Animal Hospital
Managed multi-line phone system and pleasantly greeted patients.
Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
Maintained office and waiting room, keeping common areas clean and tidy.
Triaged incoming patients to determine treatment needs and urgency of care.
Veterinary Assistant
Huntington Beach Animal Hospital
Positioned animals for diagnostic imaging such as x-rays and scans.
Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Veterinary Assistant
Tustin Animal Clinic
Positioned animals for diagnostic imaging such as x-rays and scans.
Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
Administered medications to animals in treatment and documented changes in condition.