Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tracey McGee

Perris,CA

Summary

Proven veterinary professional with extensive experience at Advanced Critical Care and Internal Medicine, demonstrating exceptional teamwork and collaboration. Excelled in medical recordkeeping and customer service, significantly enhancing patient care and operational efficiency. Skilled in emergency care and diagnostic procedures, contributing to a high level of client satisfaction and animal welfare. Compassionate individual with the poise to tackle multiple tasks in an office-centered environment. Offering dynamic telephone, interpersonal, and data entry skills. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

3
3
years of professional experience

Work History

Veterinary Receptionist

Costa Mesa Animal Hospital
  • Managed multi-line phone system and pleasantly greeted patients.
  • Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
  • Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
  • Maintained office and waiting room, keeping common areas clean and tidy.
  • Triaged incoming patients to determine treatment needs and urgency of care.

Veterinary Assistant

Huntington Beach Animal Hospital
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.

Veterinary Assistant

Tustin Animal Clinic
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
  • Administered medications to animals in treatment and documented changes in condition.
  • Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.

Veterinary Technician

Advanced Critical Care and Internal Medicine
01.2010 - 08.2012
  • Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
  • Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
  • Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
  • Knowledge of receptionist duties.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
  • Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
  • Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
  • Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
  • Provided emergency care for injured animals, significantly reducing recovery time.
  • Monitored vital signs of animals during surgical procedures and provided postoperative care.
  • Enhanced client satisfaction by providing compassionate care for pets during their appointments.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
  • Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.

Education

Animal Science

Mt. San Antonio College
Walnut, CA

Liberal Arts And General Studies

Fullerton Junior College
Fullerton, CA

Certified Phlebotomy Technician 1 - Phlebotomy

Mount San Jacinto College
Menifee, CA
03.2012

Certification American Sign Language -

Santiago Canyon College
Orange, CA
12.2003

Skills

  • Teamwork and Collaboration
  • Telephone Etiquette
  • Medical Recordkeeping
  • Prioritization
  • Cleanliness Maintenance
  • Exam Room Preparation
  • Reception Area Maintenance
  • Customer Service
  • Attention to Detail

Timeline

Veterinary Technician

Advanced Critical Care and Internal Medicine
01.2010 - 08.2012

Veterinary Receptionist

Costa Mesa Animal Hospital

Veterinary Assistant

Huntington Beach Animal Hospital

Veterinary Assistant

Tustin Animal Clinic

Animal Science

Mt. San Antonio College

Liberal Arts And General Studies

Fullerton Junior College

Certified Phlebotomy Technician 1 - Phlebotomy

Mount San Jacinto College

Certification American Sign Language -

Santiago Canyon College
Tracey McGee