Tracey McGlamery
Orange Park,FL
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
21
21
years of professional experience
Work History
Billing Specialist
NFMP, LLC
Jacksonville, FL
03.2015 - 03.2026
- Ensured accurate coding of medical diagnoses and procedures using ICD-10 and CPT guidelines.
- Reviewed insurance claims for compliance, identifying discrepancies to minimize denials.
- Collaborated with healthcare providers to clarify treatment documentation and improve coding accuracy.
- Implemented process improvements that enhanced claim submission efficiency and reduced turnaround time.
- Provided exceptional customer service to patients, addressing their concerns regarding insurance claims or billing issues with empathy and professionalism.
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
- Maintained patient confidentiality by adhering to strict HIPAA regulations during all aspects of the coding and billing processes.
Front Office/Medical Biller and Coder
Dr. Ciceron V. Lazo, MD
Jacksonville, FL
08.2005 - 03.2015
- Processed insurance claims accurately to ensure timely reimbursements.
- Maintained patient records and billing information in compliance with regulations.
- Supported office staff during high-volume periods, coordinating tasks to ensure smooth management of daily operations.
Education
Associate of Science - Health Information Technology
St. Johns River State College
Orange Park, FL05-2018
Associate of Science - Health Services Management
St. Johns River States College
Orange Park, FL05-2018
Skills
- Billing systems and software, Eclinicalworks
- Insurance verification
- Invoice processing
- Customer service
- Claims processing
- Data entry proficiency
- HIPAA compliance
- Invoice generation
- Claim submission
- Microsoft office, Word, Excel, Powerpoint
Timeline
Billing Specialist
NFMP, LLC
03.2015 - 03.2026
Front Office/Medical Biller and Coder
Dr. Ciceron V. Lazo, MD
08.2005 - 03.2015
Associate of Science - Health Information Technology
St. Johns River State College
Associate of Science - Health Services Management
St. Johns River States College