Tracey Mills

• Responsible for all grant description, measures, barriers, stakeholder information, etc
• Connect and partner with other non-profit organization to build coalition
• Establishes and maintains positive public relations with church, community and business leaders, and other key individuals
• In conjunction with corporate communications, participates and responds to media opportunities as it relates to community serve and other health opportunities
• Assures handling and resolution of any concerns from community, families, and public at large
• Educate community about advance care planning, hospice services, 5 wishes, myths and facts, grief training, etc
• Works with staff and consultants to advocate for programs at state and federal level
• Demonstrates personal leadership and ethical business practices
• Assures effective management for Community Serve program to obtain strategic initiatives and operational goals
• Promotes positive internal climate based on organization's values
• Enhance professional expertise, management competency and leadership skills through education and training
• Accountable for community serve programs compliance with administrative practices and procedures which includes of performance reviews and accuracy of time and attendance
• Establishes effective method of oversight to assure that Community Serve program strategic initiatives and operational goals are met
• Manages implementation phase of grants
• Develops and maintains relationships with key individuals of Alzheimer, Mayo, NAACP, Elder source, and ACTS2
• Develops and maintains relationships with referral base, church, organizations, and community-based organizations
• Oversees community needs as it relates to health equities contracts and ongoing referrals
• Develops strategies to ensure that volume projections of Community Serve program are achieved for community, organizations, and churches
• Ensure development, implementation, and reporting on quality assessment and performance improvement program, luncheon and activities of hospice
• Facilitate training, educational seminars, planning and execution for pastors, churches, organizations and community at large with all that's needed to empower and equip to sustain productive life while enlightening them of end-of-life care
• Work with digital marketing project manager, external agency to brainstorm concepts and develop project plans for pastor, churches, community, faith based and other organizations
• Manage information flow between community and faith-based organization
• Serve as champion for African American Community by communicating information necessary for effective use of department's project planning functions
• Identify potential board members who are willing to share his/her expertise in connecting and educating targeted community.

• Provides and promotes information regarding library services, programs, policies, and procedures
• Plans, designs, prepares, and presents programs for children (e.g., story time, book talks, reading programs, etc.)
• Performs professional library activities such as complex research (e.g., homework support, school projects) and reference services, and collection development and maintenance
• Recommends through reader's advisory appropriate materials for children interest, reading levels, and curriculum needs
• Promotes Library services and activities through outreach, including establishment of community partnerships that may include oral presentations
• Answers complex reference inquiries by providing information, which may include searching on-line databases and print resources as required and directing customer to a source of information
• Provides guidance and technical assistance to staff and customers
• Plans, designs, prepares, and presents programs for children
• Compiles data, prepares reports, may assist, and/or make oral presentations
• Facilitates maintenance of assigned workspace and/or library buildings and ground
• Operates standard office and library equipment such as personal computers using word processing, spreadsheet, database, and other related software, peripheral and electronic devices, copiers, fax machines
• Required to work customer service desk
• Understands and assists customers in use of self-service equipment
• Serves on library committees that plan and administer activities
• Demonstrates proficiency in City of Jacksonville's competencies
• Performs related work as required.

complete Medicaid tasks as specified in billing and financial policies and procedure

• Complete ADT, transportation, and personal supports billing sheets, answer phone and direct appropriately, order and maintain office supplies, make deposits, open, maintain, and close all therapy files, create ADT and personal supports billing sheets, create bi-weekly timesheets, create and email therapists' paystubs, ensure all new hire paperwork is complete and accurate maintain personnel files, track employee/contractor training and notify when training is due, schedule necessary trainings, track employee/contractor background screening and notify staff when updated screening is required, assist in general orientation for newly hired employees, prepare packets for monthly board meetings, create bi-monthly staff newsletter, respond to requests for records from outside agencies and ensure delivery of required documentation.