Summary
Overview
Work History
Education
Skills
Certification
Awards
Websites
Timeline
Generic
Tracey Mulder

Tracey Mulder

Greater Seattle Area

Summary

Results-oriented HR Professional and Program Manager who is enthusiastic about taking on new challenges. Successful at developing innovative strategies to capitalize on dynamic market conditions. Strategic planner and clear communicator with an adaptable approach.

Overview

38
38
years of professional experience
1
1
Certification

Work History

Global Channel Program Manager

ALVARIA, INC.
04.2021 - 07.2024
  • Maintain the integrity, consistency, and success of the international channel program internally and with Channel Partners
  • Solely responsible for all aspects of the international Channel Partner annual agreement renewal process
  • Generate and analyze partner revenue and pipeline reports
  • Ensure fully designed, managed, documented, and communicated end-to-end programs, policies & procedures from the partner recruitment phase through partner disengagement
  • Drive timely communications to channel partners on products, processes, tools and resources through the Channel Partner Community Portal, webinars, newsletters, presentations, and notices.
  • Manage the contract negotiation process
  • Collaborated with marketing to develop partner-focused material
  • Calculate, track and report on quarterly channel partner sales, market development funds
  • Represent channels in cross functional teams related to corporate programs, product launches, special initiatives, and events
  • Collaborate with IT on new partner website design, wireframe, content, and site mapping

Talent Advisory Operations Coordinator

ORACLE CORPORATION – Human Resources
01.2015 - 01.2021
  • Facilitate candidates through the recruitment/interview process
  • Tracked and analyzed time to fill metrics to drive process improvement
  • Supported recruiters and hiring managers in maintaining a smooth and efficient scheduling workflow
  • Coordinated high volume interviews across multiple lines of business with professionalism, speed and accuracy
  • Facilitate large hiring events at various Oracle sites, including catering, reserving event space, welcomed and engaged candidates during onsite interviews
  • Updated ATS with candidate interviews
  • Communicate professionally and maintain a high level of confidentiality
  • Create travel accounts for candidate onsite interviews and process candidate post interview expenses
  • Identify opportunities to improve processes within the Talent Advisory Operations Team

Executive Assistant/Office Manager

SUMMIT FINANCIAL SERVICES (part-time)
Londonderry, NH
01.2010 - 01.2015
  • Full office management responsibilities for a busy and demanding financial planning office reporting to the President. Responsibilities include:
  • Client and fund company liaison, managing and finalizing key information required
  • Annual Audit preparation

Planning Assistant to Community Development Director

TOWN OF WINDHAM NEW HAMPSHIRE (part-time)
Windham, NH
01.2009 - 01.2010
  • Performed key administrative support functions for the Town Planning Board, Department Director and Community Planner including attending Planning Board meetings and transcribing minutes, ad-hoc requests and event planning

Sr. Global ESPP Program Administrator, HR

MICROSOFT CORPORATION EXPERIENCE (10 YRS)
Redmond, WA
01.1996 - 01.1997
  • Ensured Board and SEC enrollment and distribution Plan compliance
  • Analyzed Microsoft’s stock option reconciliation process and streamlined resulting in timesaving procedures
  • Performed new employee ESPP presentations, authored ESPP open enrollment correspondence

Domestic ESPP Program Administrator, HR

MICROSOFT CORPORATION EXPERIENCE (10 YRS)
01.1995 - 01.1996
  • Ensured Board and SEC Plan compliance
  • Educated employees on ESPP policies and procedures and tax implications
  • Coordinated all aspects of ESPP open enrollment from rollout to share issuance
  • Reconciled monthly ESPP G/L account
  • Audited, reconciled and streamlined monthly G/L account ($60-$120M) for domestic and international non-qualified stock options

Stock Program Administrator, HR

MICROSOFT CORPORATION EXPERIENCE (10 YRS)
01.1994 - 01.1995
  • Responsible for administering Microsoft’s Stock Option Plan, processed and audited voluminous stock option transactions
  • Reconciled monthly G/L accounts ($60-$120M) for domestic and international non-qualified stock options
  • Assisted with the implementation of an automated system between Stock Services and broker resulting in time saving procedures

Paralegal Assistant, Law & Corporate Affairs

MICROSOFT CORPORATION EXPERIENCE (10 YRS)
01.1992 - 01.1994
  • Provided administrative support to three paralegals including updates on legal draft agreements, boilerplate documents and vendor bankruptcy pleadings

Revenue Accountant, Finance

MICROSOFT CORPORATION EXPERIENCE (10 YRS)
01.1987 - 01.1992
  • A/R, A/P processing for Microsoft University and Microsoft Consulting Services, bank statement reconciliation, G/L reconciliations, generated weekly revenue report detailing account balances and projected revenue goals, collaborated with IT department in designing new financial billing system

Education

General Studies

Tacoma Community College
Tacoma, WA

Finance and General Studies

Bellevue Community College
Bellevue, WA

Paralegal Certification -

Skills

  • Critical knowledge/skills/abilities:
  • Ability to influence and win respect/negotiate win-win agreements (Influence)
  • Ability to encourage and enable people to work together as a team to accomplish projects (Collaboration)
  • Ability to keep projects moving toward successful completion in face of changing schedules and unplanned developments (Time Management)
  • Ability to identify and resolve key issues and roadblocks
  • Adaptable and able to quickly shift priorities in dynamic environments
  • Ability to make timely decisions and act to reflect business objectives (Effective decision making)
  • Knowledgeable in managing deliverables and milestones: on time and meeting business needs
  • Reviews information for accuracy and reconciles data regularly
  • Excellent computer, written and verbal skills with strong Microsoft Office Suite, SharePoint, Salesforce, NetSuite and ATS
  • Manage meetings and agenda, follow-up for closure and presentations
  • Communication strategy
  • Sales reporting
  • Cross-functional collaboration
  • Event planning
  • Electronic and communication systems
  • Team training and development
  • Proficient in MSFT Office Suite
  • Data collection & research
  • Interpersonal skills
  • Cultural sensitivity
  • Professional writingScheduling and planning
  • Contract development
  • Policy and procedure development
  • Critical thinking
  • Recruitment Coordination
  • Policy and procedure improvements
  • Performance monitoring
  • Stakeholder management
  • Software documentation
  • Partnership development
  • Influencing skills
  • Vendor relationship management
  • Contract negotiation
  • Project coordination
  • Process improvement

Certification

  • Paralegal Certificate – University of Puget Sound – Cum Laude
  • Emotional Intelligence, Building Trust, HR Foundations, Recruiting Foundations and Talent Sourcing in LinkedIn Learning

Awards

Oracle Talent Acquisition award for excellence (2021

Oracle five-year service award

Microsoft Director’s award for outstanding performance in Finance

Microsoft Star award for outstanding performance/Human Resources

Microsoft 10-year service award

Timeline

Global Channel Program Manager

ALVARIA, INC.
04.2021 - 07.2024

Talent Advisory Operations Coordinator

ORACLE CORPORATION – Human Resources
01.2015 - 01.2021

Executive Assistant/Office Manager

SUMMIT FINANCIAL SERVICES (part-time)
01.2010 - 01.2015

Planning Assistant to Community Development Director

TOWN OF WINDHAM NEW HAMPSHIRE (part-time)
01.2009 - 01.2010

Sr. Global ESPP Program Administrator, HR

MICROSOFT CORPORATION EXPERIENCE (10 YRS)
01.1996 - 01.1997

Domestic ESPP Program Administrator, HR

MICROSOFT CORPORATION EXPERIENCE (10 YRS)
01.1995 - 01.1996

Stock Program Administrator, HR

MICROSOFT CORPORATION EXPERIENCE (10 YRS)
01.1994 - 01.1995

Paralegal Assistant, Law & Corporate Affairs

MICROSOFT CORPORATION EXPERIENCE (10 YRS)
01.1992 - 01.1994

Revenue Accountant, Finance

MICROSOFT CORPORATION EXPERIENCE (10 YRS)
01.1987 - 01.1992

General Studies

Tacoma Community College

Finance and General Studies

Bellevue Community College

Paralegal Certification -

Tracey Mulder