Tracey Nygren
Ankeny,IA
Summary
Strategic leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, mentoring and morale-building abilities to enhance agent engagement and boost performance.
Overview
21
21
years of professional experience
Work History
Managing Director, Broker Associate
Coldwell Banker Mid-America
12.2017 - Current
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel and agents
- Established and developed strong systems by delivering ongoing coaching and motivation and fostering career advancement for 40+ direct report agents
- Recruited, hired, trained and supervised agents and implemented mentoring program that offered positive engagement and learning opportunities
- Planned, coordinated and executed team meetings and training sessions.
Realtor
Coldwell Banker Mid-America
10.2006 - 12.2017
- Delivered strategic assistance to homeowners and homebuyers looking to buy or sell residential properties in Des Moines metro area
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
Realtor
Iowa Realty
01.2003 - 10.2006
- Resolved client concerns related to home purchases to maintain high satisfaction ratings
- Educated clients on changing or updating properties, buying and selling techniques and processes.
Education
CRS -
Iowa Association of Realtors
09.2007
GRI -
Iowa Association of Realtors
09.2007
Skills
- Agent Coaching, Training and Motivation
- Performance Tracking and Evaluations
- Contract Development and Management
- Productivity Performance
- Managing Files and Records
- Budgeting
Accomplishments
- Circle of Excellence Recipient
- Des Moines Area Association Board Member
- Iowa Association Risk Management Committee Member
- Des Moines Area Association Forms Committee Member
- Iowa Association Certified Trainer
Timeline
Managing Director, Broker Associate
Coldwell Banker Mid-America
12.2017 - Current
Realtor
Coldwell Banker Mid-America
10.2006 - 12.2017
Realtor
Iowa Realty
01.2003 - 10.2006
CRS -
Iowa Association of Realtors
GRI -
Iowa Association of Realtors
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