Tracey Pelham
Morristown,TN
Summary
Versatile and results-oriented professional with a proven track record at USPS, adept in customer satisfaction and cash management. Excelled in reducing data entry errors and enhancing operational efficiency. Skilled in telephone etiquette and meticulous record-keeping, demonstrating a commitment to accuracy and superior service delivery. Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
22
22
years of professional experience
Work History
SSA Clerk
USPS
08.2021 - 07.2024
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Owner Operator Truck Driver
Tracey Ann's Hauling LLC
09.2013 - 12.2020
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Maintained daily, legible DOT log book and submitted corresponding documents.
Certified Pharmacy Technician
Walmart
01.2003 - 07.2013
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Education
High School Diploma -
Winter Park High School
Winter Park, FL06.1987
Skills
- Telephone Etiquette
- Customer Satisfaction
- Cash Handling
- Cash Management
Timeline
SSA Clerk
USPS
08.2021 - 07.2024
Owner Operator Truck Driver
Tracey Ann's Hauling LLC
09.2013 - 12.2020
Certified Pharmacy Technician
Walmart
01.2003 - 07.2013
High School Diploma -
Winter Park High School
Similar Profiles
Jocelyn ParksJocelyn Parks
Clerk at USPSClerk at USPS
Letrivia FasonLetrivia Fason
Lead Clerk/ Outbound Dispatch at UspsLead Clerk/ Outbound Dispatch at Usps
Ashley BradfieldAshley Bradfield
Rural Mail Carrier at USPSRural Mail Carrier at USPS
Mathilda BarteltMathilda Bartelt
PSE Clerk at USPSPSE Clerk at USPS
Allen FoxAllen Fox
Field Service Technician at KonecranesField Service Technician at Konecranes