Tracey Schuster
Panama City Beach,Florida
Summary
Committed professional with a solid history of accomplishment in helping people handle emotionally-charged, life-threatening and dangerous situations.
Adaptable Paramedic with great multi-tasking skills and critical thinking abilities. Proven leadership illustrated over 23 years of excellent emergency medical performance. Dedicated to fast-paced and compassionate care. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
30
30
years of professional experience
Work History
Emergency Communications Operator
South Walton Fire District
05.2021 - Current
- Assess emergency requests and made quick judgment calls to determine appropriate action.
- Follow established protocols for professional handling of emergency situations.
- Receive public emergency and non-emergency calls and supervise response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Dispatch and coordinate emergency services teams according to high-priority calls.
- Relay latest information to first responders via electronic means, telephone calls, and radio responses.
Firefighter/Paramedic
South Walton Fire District
01.2006 - Current
- Respond to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Handle many difficult situations with a clear head and quick, instant decisions.
- Document emergency calls and equipment maintenance to enable tracking history and maintain accurate records through several different software programs.
- Develop and implement fire safety plans to increase preparedness and rapid response.
- Provide station tours, pre-incident surveys and installed smoke detectors to provide fire education to public.
- Assist in prevention of fires through public education programs.
- Participate in community outreach programs to raise awareness of fire prevention and safety measures.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Operate fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Collaborate with other emergency responders on scene to establish adequate fire suppression.
Paramedic
Bay County Emergency Services
01.2001 - 01.2006
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Responded to daily emergencies and worked alongside firemen and EMTs.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
Production Manager
Liz And Jane Clothes
04.1993 - 01.2001
- Resolved issues quickly to maintain productivity goals.
- Partnered with leadership on recruiting, hiring and coaching production personnel.
- Reviewed work for quality and compliance with company standards and design specifications.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Delivered direct feedback to senior management regarding project visibility and status.
Education
Emergency Services Paramedic
Gulf Coast State College
Panama City, FL05.2003
Fire Science
Chipola College
Marianna, FL05.2006
High School Diploma -
Bay High School
Panama City, FL05.1988
Skills
- Treatment Protocols
- Conflict Resolution
- Verbal and Written Communication
- Verbatim Transcription
- Customer Needs Assessments
- Call Prioritization
- Emergency Communications
- Active Listening
Travel
I love traveling and find it interesting to hear other people's adventures.
Additional Information
I am an outgoing person and love talking. I am usually said to be a fun person and people have shown they like working with me. I work great under pressure and am known to stay calm, able to quickly come up with smart decisions with good outcomes.
I like to be the best at whatever I do, will learn and train until I am competent and knowledgeable in all conditions.
Timeline
Emergency Communications Operator
South Walton Fire District
05.2021 - Current
Firefighter/Paramedic
South Walton Fire District
01.2006 - Current
Paramedic
Bay County Emergency Services
01.2001 - 01.2006
Production Manager
Liz And Jane Clothes
04.1993 - 01.2001
Emergency Services Paramedic
Gulf Coast State College
Fire Science
Chipola College
High School Diploma -
Bay High School
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