Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Tracey Seta

Honolulu,HI

Summary

Dynamic shop owner at Seta Group, LLC, recognized for cultivating a loyal customer base through exceptional service and strategic marketing. Expert in business operations and staff training, I successfully adapted to market trends, enhancing customer satisfaction and driving sales growth. Proven ability to network effectively and foster community engagement.

Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.

Experienced with retail management, utilizing strategic planning to optimize store performance. Uses leadership skills to foster productive team environment. Track record of effective inventory management and customer relationship building.

Overview

13
13
years of professional experience

Work History

Shop Owner

Seta Group, LLC
08.2015 - Current
  • Maintained accurate financial records, including sales reports, expense tracking, and budget management.
  • Developed loyal customer base by consistently delivering high-quality products and personalized service.
  • Hired trained, and supervised a team of employees, fostering a collaborative work environment focused on achieving store goals.
  • Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
  • Coached, counseled and disciplined employees.
  • Managed day-to-day business operations.
  • Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
  • Adapted business strategy in response to changing market conditions or consumer preferences, demonstrating a proactive approach to managing the shop''s overall success.

Partner

I'iwi Kona Coffee Company
08.2012 - 01.2015
  • Provided outstanding service to all individuals at pop up events to promote products.
  • Achieved successful client outcomes by identifying and addressing their unique needs and goals.
  • Stayed informed on industry developments and market trends to gain competitive advantage.
  • Networked with other professionals and organizations to expand contacts and opportunities.

Education

Bachelor of Arts - Journalism And Mass Communication

California State University, Long Beach
Long Beach, CA
05-2006

Skills

  • Networking and partnerships
  • Business operations
  • Store maintenance
  • Staff hiring and training
  • Community engagement
  • Health and safety regulations
  • Employee scheduling
  • Store layout design
  • Marketing and promotion
  • Customer relations

Timeline

Shop Owner

Seta Group, LLC
08.2015 - Current

Partner

I'iwi Kona Coffee Company
08.2012 - 01.2015

Bachelor of Arts - Journalism And Mass Communication

California State University, Long Beach

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