Tracey Smith
Jackson,Missouri
Summary
Dynamic administrative professional with a proven track record at the State of Missouri, excelling in maintaining confidentiality and delivering exceptional clerical support. Skilled in problem-solving and client communication, I effectively coordinated engaging programs at Ratliff Nursing Center, enhancing resident well-being and participation through tailored activities and meticulous planning.
Overview
7
7
years of professional experience
Work History
Administrative Clerk
State Of Missouri
Cape Girardeau, MO
07.2021 - 04.2026
- Processed and maintained confidential documents for departmental compliance and record-keeping.
- Assisted in scheduling meetings, coordinating logistics, and managing calendars for staff members.
- Utilized office software to create reports, presentations, and correspondence for internal communications.
- Provided front desk support including answering phones, greeting visitors, and directing inquiries appropriately.
Activity Director
Ratliff Nursing Center
Cape Girardeau, MO
06.2020 - 06.2021
- Developed and implemented engaging recreational programs for residents.
- Coordinated daily activities, ensuring participation and enjoyment among all residents.
- Assessed resident interests to tailor activities that promote social interaction and well-being.
- Collaborated with nursing staff to align activities with care plans and therapeutic goals.
- Planned resident outings and special events to mark holidays and celebrate special occasions.
- Drove residents on outings, shopping, and to appointments.
Activity Director
Capetown Assisted Living
Cape Girardeau, MO
08.2019 - 06.2020
- Developed and implemented engaging recreational programs for residents.
- Coordinated daily activities, ensuring participation and enjoyment among all residents.
- Assessed resident interests to tailor activities that promote social interaction and well-being.
- Collaborated with nursing staff to align activities with care plans and therapeutic goals.
- Trained and supervised volunteers to enhance program delivery and resident engagement.
- Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
- Planned resident outings and special events to mark holidays and celebrate special occasions.
- Drove residents on outings, shopping, and appointments.
Education
Education
Moody Bible Institute
Chicago, ILSocial Work
Southeast Missouri State University
Cape Girardeau, MOSkills
Attention to detail
Clerical support
Maintaining confidentiality
Verbal and written communication
Problem-solving
Database entry
Customer service
Time management
Multitasking
Client communication
Front desk reception
Timeline
Administrative Clerk
State Of Missouri
07.2021 - 04.2026
Activity Director
Ratliff Nursing Center
06.2020 - 06.2021
Activity Director
Capetown Assisted Living
08.2019 - 06.2020
Education
Moody Bible Institute
Social Work
Southeast Missouri State University