Tracey Strauss
Varsity Orignals
Sedona,AZ
22
years of professional experience
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Work History
Sales, Marketing & Operations Coordinator
12 Years 11 Months- Led cross-functional teams in executing strategic initiatives to achieve business goals.
- Implemented process improvements that streamlined operations and reduced redundancies.
- Coordinated operational workflows to enhance efficiency across multiple departments.
- Developed and maintained project timelines to ensure timely completion of initiatives.
- Analyzed data trends to support decision-making and optimize resource allocation.
- Managed vendor relationships to negotiate contracts and improve service delivery standards.
- Streamlined operations by implementing efficient processes and procedures.
Bartender
5 Years 11 Months- Implemented efficient workflows to reduce wait times during peak service hours.
- Crafted unique cocktails utilizing fresh ingredients and innovative techniques.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers, and taking inventory.
Assistant Store Manager
1 Year 10 Months- Manage scheduling and labor costs to align with budgetary requirements while maintaining service quality.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Manage cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Production Assistant
1 Year 3 Months- Assisted in the setup and breakdown of equipment for various productions.
- Managed inventory of props and supplies, maintaining organization and accessibility.
- Stayed alert, active, and ready to respond to any request at any time using a variety of available resources.
- Completed a wide range of tasks in diverse filming areas to support operations.
- Boosted overall team morale through proactive problem-solving and open communication practices.
- Reduced production errors through close attention to detail and thorough quality control checks.
- Facilitated smoother shoot days by preparing sets and equipment in advance.
Banquet and Restaurant Server
1 Year 7 Months- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Managed table settings and dining areas for diverse events, maintaining cleanliness and ambiance throughout functions.
- Successfully executed large-scale banquet events through meticulous attention to detail and clear communication among team members.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Coordinated food and beverage service for large banquets, adhering to strict timelines and quality standards.
- Delivered exceptional customer service during high-volume events, ensuring guest satisfaction and smooth operations.
- Maintained exceptional attention to detail in table settings, food presentation, and beverage service.
Education
High School Diploma
- Professional Development: Real Estate License
- Relevant Coursework: currently pursuing english composition writing at ASU
Skills
Safe food handling practices
Hospitality service expertise
Time management
Attention to detail
Team leadership
Decision-making
Cleanliness
Professional demeanor
Communication & Active Listening
Confidence in Customer-Facing Settings
Improvisation & Adaptability
Team Collaboration
Professional Presence
Timeline
Bartender
89 Agave
08.2014 - 07.2020Read More
Sales, Marketing & Operations Coordinator
Varsity Orignals
09.2013 - CurrentRead More
Production Assistant
Rougue Entertainment
04.2007 - 07.2008Read More
Assistant Store Manager
Starbucks
10.2006 - 08.2008Read More
Banquet and Restaurant Server
Capilano Suspension Bridge
02.2005 - 09.2006Read More
Lakeshore Collegiate Institute
High School Diploma
Read More