Tracey Webster

• Successfully operated GPS devices, radios, and cellular devices to optimize route and maintain dispatch communications.
• Effectively communicated with dispatch to schedule transport progression and receive new orders.
• Achieved daily preparation for vehicle inspections prior to travel.
• Reported to healthcare workers for following days' pickups and further instructions along with directions to facilities.
• Safely secured clientele in wheelchairs and on gurneys within van for successful, safe transportation.
• Assisted handicapped customers to safely complete transfers between van and facility
• Achieved daily preparation for vehicle inspections prior to travel
• Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service

Picked up and dropped off tourist to designated stops to view Elvis Presley House

• Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions
• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs

• Used cutting and trimming machines to trim edges of books to appropriate size.
• Prepared finished books for shipping by wrapping or packing books and stacking boxes on pallets.
• Lubricated, cleaned and performed minor repairs to machine parts to keep machines in working condition.
• Inserted illustrated pages, extra sheets and collated sets into catalogs, periodicals, directories and other printed products.

• Pulled orders quickly to maintain demanding productivity goals.
• Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
• Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
• Removed items from shelves or storage bins and scanned tags.
• Scanned packages and boxes and moved to loading dock for shipment.

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Answered constant flow of customer calls with minimal wait times.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Provided primary customer support to internal and external customers
• Recommended products to customers, thoroughly explaining details