Traci Bryant
Salisbury,MD
Summary
Dynamic Shift Leader at Best Buy with a proven track record in enhancing customer satisfaction and optimizing inventory control. Skilled in cash handling and training team members, I successfully implemented systems that reduced shrinkage and improved operational efficiency. Committed to delivering exceptional service and fostering a collaborative team environment.
Overview
15
15
years of professional experience
Work History
Shift Leader
Best Buy
Salisbury, MD
11.2011 - Current
- Supervised daily store operations to ensure exceptional customer service and efficient workflow.
- Trained and mentored new team members on product knowledge and sales techniques.
- Implemented inventory management systems to optimize stock levels and reduce shrinkage.
- Coordinated team schedules to align staffing with peak shopping hours, enhancing customer experience.
- Handle the cash as well all inventory counts for the store.
- Take care of alot of the freight as well as shipping and receiving of the products.
- Plenty of customer service experience over the years.
- Handle customer issues when needed.
- Certified in different types of equipment to handle products.
Education
High School Diploma -
Delmar High School
Delmar06-2005
Skills
Cash handling
- Problem-solving
- Team leadership
- Customer service focus
- Flexible schedule
- Team motivation
inventory control
customer service
shipping & receiving
supervisor
Training colleges
certified in equipment
Timeline
Shift Leader
Best Buy
11.2011 - Current
High School Diploma -
Delmar High School