Traci Collins
Cincinnati,OH
Summary
Human services professional skilled in connecting clients with essential resources while managing community partnerships. Proven ability to enhance service delivery through collaboration with social workers and counselors, ensuring comprehensive support for individuals and families. Committed to client-centered care and meticulous documentation.
Overview
8
8
years of professional experience
Work History
Housing and Resource Coordinatior
Catholic Charities Southwestern Ohio
Cincinnati, OH
07.2023 - 01.2026
- Supported clients by actively listening to concerns, identifying needs, and facilitating connections to community resources.
- Collaborated with social workers, counselors, and community partners to coordinate services and follow up on referrals.
- Guided clients in completing forms, applications, and paperwork, ensuring accuracy and completeness of information.
- Maintained accurate case notes and documentation, ensuring compliance with program guidelines and privacy requirements.
Donation and Supply Coordinator
One80 Place
Charleston, South Carolina
05.2018 - 05.2023
- Coordinated community members, schools, businesses, and religious organizations to execute successful in-kind donation drives
- Collaborated with case management staff to identify and fulfill client needs for clothing and toiletries
- Developed and maintained partnerships with other local nonprofits
- Stocked and inventoried in-kind donations of clothing, toiletries, and nonperishable foods
- Managed the warehouse to stay clean, organized, and ready for inventory
- Guided volunteers in understanding and maximizing their contributions to support shelter and community clients
Housing Crisis Line Specialist
One80 Place
Charleston, South Carolina
03.2018 - 05.2018
- Responded to calls and texts from unhoused community members to provide timely support
- Connected callers with essential community resources to address immediate needs
- Documented case notes accurately to ensure compliance with company policies and facilitate ongoing assistance
Education
Associate of Applied Science - Human Services
Trident Technical College
North Charleston, SC04-2018
Skills
- Resource coordination
- Community outreach
- Crisis intervention
- Client engagement
- Case documentation
- Documentation accuracy
- Resource allocation
- Database maintenance
- Basic computer skills (Word, email, etc)
- Teamwork
- Cultural sensitivity
- Active listening
Timeline
Housing and Resource Coordinatior
Catholic Charities Southwestern Ohio
07.2023 - 01.2026
Donation and Supply Coordinator
One80 Place
05.2018 - 05.2023
Housing Crisis Line Specialist
One80 Place
03.2018 - 05.2018
Associate of Applied Science - Human Services
Trident Technical College