Traci Delp

• Assessed customer needs to recommend appropriate products or services.
• Collaborated with other departments such as marketing, operations, and logistics to ensure successful delivery of products or services.
• Generated regular reports on sales performance metrics for management review.
• Attended weekly team meetings to discuss upcoming projects and challenges.
• Ensured compliance with all relevant regulations when selling products or services.
• Answered customer inquiries regarding product features, availability, and pricing.
• Demonstrated product capabilities and provided technical support to customers.
• Developed relationships with existing customers through follow-up communications.
• Resolved customer complaints in a timely manner while maintaining high levels of customer satisfaction.
• Maintained an accurate database of customer information including contact details, purchase history, and preferences.
• Consulted with customers regarding needs and addressed concerns.
• Advised customers on promotions, sales procedures and strategies for maximizing results from company products.
• Built and deepened relationships with account representatives to support long-term company objectives.
• Processed customer account changes with proprietary software.
• Documented customer correspondence in CRM to track requests, problems, and solutions.
• Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
• Performed needs analysis and presented options based on findings to help customers make decisions.
• Rendered ongoing support and account management to customers to maintain loyalty and continue revenue streams.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Listened to customer needs to identify and recommend best products and services.
• Greeted and assisted customers to foster positive experiences.
• Identified customer needs by asking questions and advising on best solutions.
• Produced sales documents, finalized deals and filed records.
• Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
• Analyzed sales space capacities based on system parameters, securing high stock availability.
• Increased profitability and revenue by identifying customer needs and determining appropriate offerings.

• Planned and coordinated the maintenance of facility equipment and systems.
• Reviewed work orders for accuracy, completeness, and compliance with safety regulations.
• Conducted regular inspections of facilities to ensure safe working condition.
• Created processes to improve operational efficiency within the facility's departments.
• Assisted in developing emergency response plans for natural disasters or other emergencies.
• Monitored inventory levels of supplies used in the facility's operations.
• Resolved customer complaints pertaining to facility-related matters quickly and effectively.
• Recruited, trained, managed and evaluated performance of staff members involved in daily operations.
• Liaised between tenants, residents and property owners, management concerning any tenant, resident inquiries or requests.
• Inspected buildings regularly to identify potential risks or hazards that may affect employee safety.
• Maintained cleanliness and presentation standards to increase appeal of facility.
• Inspected equipment, facility grounds, external building structure and systems on regular basis.
• Scheduled and monitored on-site inspections of facility.
• Prioritized and performed routine maintenance to keep facility in excellent shape.
• Enforced compliance with OSHA regulations and company policies.
• Assessed facility operations and employee activities to enforce and adhere to workplace safety regulations.
• Provided assistance with activities of daily living, including bathing, dressing and grooming.
• Assisted patients in ambulation and transfers using proper body mechanics.
• Documented patient care services by charting in designated areas.
• Reported changes in patient conditions to registered nurse or physician.
• Answered patient call lights promptly and responded to requests appropriately.
• Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
• Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
• Assisted with range of motion exercises and other rehabilitative activities per physician orders.
• Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
• Utilized appropriate safety measures when handling hazardous materials or waste products.
• Monitored food intake and output as directed by nursing staff.
• Demonstrated excellent customer service skills when interacting with patients, families and guests.
• Provided emotional support to family members during difficult times.
• Educated patients on self-care techniques that would help them maintain their independence.
• Administered medications under supervision of a licensed nurse.
• Transported residents within the facility as needed.
• Recognized signs, symptoms of abuse, neglect and reported them per policy.
• Facilitated communication between patients, family members, and healthcare professionals.
• Answered signal lights, bells or intercom systems to determine resident needs.
• Observed and reported unusual symptoms and changes to charge nurse.
• Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
• Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
• Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
• Assisted residents with bathing and dressing to promote personal hygiene.
• Used mobility devices to transport patients.
• Helped residents walk with or without self-help devices.
• Distributed drinking water and nourishment to residents.
• Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
• Assisted residents in preparing for activities and social programs.
• Exhibited compassionate care and communication regarding issues surrounding death and dying.
• Managed and maintained patient rooms, shared-living areas and nursing stations.
• Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
• Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
• Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
• Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
• Assisted patients with daily living activities, including bathing, dressing, and grooming.
• Communicated with patients to determine feelings, need for assistance or social and emotional support.
• Documented information in patient charts and communicated status updates to interdisciplinary care team.
• Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
• Answered patient call signals and signal lights to determine patients' needs.
• Provided physical support to assist patients with bathing, dressing and toileting.

My job was as a telemarketing associate. I was expected to make cold calls to ask the public to purchase tickets to events. That money was used to buy items to keep our k-9 and officers equipped with safety items.

My first month, I broke sales