Traci Gale
Associated Humane Societies
Waretown
2026
years of professional experience
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Work History
Customer Service Sales Representative
3 Years- Assisted customers in selecting products and services tailored to their needs.
- Educated clients on various package offerings and their benefits to enhance satisfaction upselling them.
- Facilitated group trip organization, coordinating staff to provide comprehensive tours.
- Addressed customer inquiries through telephone and email communications on a daily basis.
- Utilized POS system to monitor inventory levels and facilitate sales transactions.
- Managed inventory tracking and analysis using Excel spreadsheets.
- Initiated contact with retailer to order merchandise, ensuring consistent stock levels.
- Verified order accuracy upon delivery to uphold quality standards.
- Collaborated with team members to ensure efficient handling of customer transactions.
- Reduced wait times through efficient call handling, enhancing overall customer satisfaction rates.
- Served customers with knowledgeable, friendly support at every stage of their visit.
- Recorded accurate and efficient records in customer database.
- Used POS system to track good and reports for end of day showing highest successful products.
- Managed cash register operations and generated daily financial reports.
- Executed additional responsibilities by painting windows and implementing seasonal decorations.
Animla Caretaker /Customer Service
3 Years- Provided daily care for animals, ensuring proper feeding and hygiene protocols were followed.
- Assisted in administering medication and monitoring health conditions under supervision of veterinary staff.
- Observed animal behavior, reporting any changes or concerns to senior caretakers promptly.
- Collaborated with team members to execute enrichment activities, enhancing animal well-being and socialization.
- Trained new team members on standard operating procedures for animal handling and care practices.
- Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
- Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials and ensuring diseases didnt spread.
- Conducted regular health checks on animals under care, noting any changes in appearance or behavior that could indicate potential issues.
- Successfully acclimated newly arrived animals into their new environment through gradual introductions and close monitoring of interactions with other residents at the facility.
- Educated visitors about responsible pet ownership practices during guided tours of the facility or community outreach events.
- Monitored animal behavior closely, identifying signs of stress or illness and reporting concerns to veterinary staff in a timely manner.
- Enhanced socialization of animals, preparing them for successful adoption through interaction and training.
- Supported animal adoptions, matching pets with suitable families for successful rehoming.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
EMT-Basic
- Responded to emergency calls, providing immediate medical assistance and support to patients.
- Administered basic life support techniques, including CPR and first aid, during critical situations.
- Assisted in patient transport while ensuring safety and comfort throughout the process.
- Collaborated with healthcare professionals to communicate patient conditions and treatment plans effectively.
- Documented patient information and care provided accurately for reporting and continuity of care.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Evaluated patient histories to assess and prioritize levels of care.
Education
EMT-B - Emergency Medicine
Graphic Design - Graphic Design
High School Diploma
Skills
Customer service
Time management
Active listening
Goal oriented
Problem-solving
Customer education
Decision-making
Empathy and patience
Multitasking
Attention to detail
Teamwork and collaboration
Cash handling
Organizational skills
Professionalism
Timeline
Customer Service Sales Representative
Associated Humane Societies
12.2022 - 12.2025Read More
Animla Caretaker /Customer Service
Associated Humane Society
12.2022 - 12.2025Read More
EMT-Basic
Aero Ambulance
2012 - 2014Read More
EMT Course
EMT-B from Emergency Medicine
Read More
Chubb Institute
Graphic Design from Graphic Design
Read More
Waldwick Highschool
High School Diploma
Read More