Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Universal Banker
First Bank Richmond Na
Richmond, IN
10.2023 - Current
Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.
Improved customer satisfaction by providing personalized banking solutions and addressing client needs promptly.
Dietary Manager
The Leland Legacy
Richmond, IN
01.2023 - 09.2023
Maintained accurate records of inventory, budgeting, staffing, and other relevant data related to dietary operations
Maintained positive relationships between dietary staff members and other departments within the facility
Assessed patient meal requirements according to individualized care plans
Monitored food production processes to ensure compliance with health codes and regulations
Adapted menus as needed depending on available resources or patient preferences
Reviewed vendor invoices for accuracy prior to submission for payment processing.
Dance Instructor
Dance Techniques with Cheryl Delucio
Richmond, IN
08.2019 - 06.2023
Encouraged creativity and innovation in all aspects of dance instruction
Educated students on the importance of proper technique and safety when performing
Motivated students by providing positive reinforcement when appropriate
Promoted positive attitudes among learners by praising accomplishments regardless of ability level
Fostered an inclusive learning environment where all participants felt comfortable expressing themselves creatively through movement.
Catering Manager
Radford's Meat Market & Deli
Richmond, IN
07.2016 - 12.2022
Trained catering associates in service techniques, menu presentation, and customer service
Managed and monitored logistics, schedules, and timelines to facilitate proper flow of events
Communicated with vendors regarding back order availability, future inventory, and special orders
Managed the setup and breakdown of catering venues according to customer requirements
Scheduled and received food and beverage deliveries, checking delivery contents to verify product quality and quantity
Coordinated with vendors to ensure fresh ingredients were delivered on schedule.
Chef
The Kitchen At The Loft
Richmond, IN
08.2014 - 07.2016
Planned and prepared menus for a variety of events, utilizing seasonal ingredients and catering to dietary restrictions
Maintained high levels of cleanliness and organization within the kitchen environment
Created cost effective menu items while maintaining quality standards
Engaged with customers to offer menu information, provide suggestions and show genuine appreciation for business
Assisted in the development of dietary plans for special customers
Ensured compliance with health regulations regarding storage temperatures, labeling and portion control
Developed recipes that were creative, innovative and visually appealing.
Education
Associate in Arts (A.A.) in Culinary Arts -
The Art Institutes of Indianapolis
Indianapolis, IN
05.2014
Skills
Customer Experience
Facility Policies and Procedures
Staff Monitoring
Guest Relations
Teamwork and Collaboration
Complex Problem-Solving
Staff Scheduling
Managing Deliveries
Large-Scale Events Planning
Health Code Requirements
Counting Money
Maintain Food Safety
Calm and Pleasant Demeanor
Maintaining Clean Work Areas
Certification
ServSafe
Roles And Responsibilities
Maintained accurate records of inventory, budgeting, staffing, and other relevant data related to dietary operations.
Maintained positive relationships between dietary staff members and other departments within the facility.
Assessed patient meal requirements according to individualized care plans.
Monitored food production processes to ensure compliance with health codes and regulations.
Adapted menus as needed depending on available resources or patient preferences.
Reviewed vendor invoices for accuracy prior to submission for payment processing.
Managed daily operations of the kitchen including scheduling shifts, assigning tasks.
Encouraged creativity and innovation in all aspects of dance instruction.
Educated students on the importance of proper technique and safety when performing.
Motivated students by providing positive reinforcement when appropriate.
Promoted positive attitudes among learners by praising accomplishments regardless of ability level.
Fostered an inclusive learning environment where all participants felt comfortable expressing themselves creatively through movement.
Trained catering associates in service techniques, menu presentation, and customer service.
Managed and monitored logistics, schedules, and timelines to facilitate proper flow of events.
Communicated with vendors regarding back order availability, future inventory, and special orders.
Managed the setup and breakdown of catering venues according to customer requirements.
Scheduled and received food and beverage deliveries, checking delivery contents to verify product quality and quantity.
Coordinated with vendors to ensure fresh ingredients were delivered on schedule.
Volunteerresponsibilities
Proactively identified areas needing improvement or reform within the organization's policies or regulations.
Fostered an environment of collaboration and openness among all participants during meetings.
Collaborated with team members to develop meeting agendas for upcoming sessions.
Gathered feedback from members regarding potential changes or improvements to processes and procedures.
Organized events related to the committee's objectives in an efficient manner.
Maintained accurate records of attendance at all board meetings and events.
Assisted with special projects related to governance initiatives or policy development.
Volunteer Experience
HYPE Wayne County, Richmond, IN, Committee Chair, 01/22-12/23
Richmond Civic Theatre, Richmond, IN, Board Secretary, 07/21, PRESENT
Volunteer Development Committee, Richmond Civic Theater, Richmond, IN, Committee Chair, 08/24-PRESENT
References
Lori Current, Bethany Theological Seminary, Executive Director Of Student Services, (260) 437-8378, loricurrent@gmail.com
Matt Stevens, First Bank Richmond, Branch Manager, Former Colleague, (765) 935-1543, mstevens@firstbankrichmond.com