Summary
Overview
Work History
Education
Skills
Certification
Roles And Responsibilities
Volunteerresponsibilities
Volunteer Experience
References
Timeline
Generic

Traci McCollum

Richmond,IN

Summary

Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Universal Banker

First Bank Richmond Na
Richmond, IN
10.2023 - Current
  • Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
  • Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
  • Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.
  • Improved customer satisfaction by providing personalized banking solutions and addressing client needs promptly.

Dietary Manager

The Leland Legacy
Richmond, IN
01.2023 - 09.2023
  • Maintained accurate records of inventory, budgeting, staffing, and other relevant data related to dietary operations
  • Maintained positive relationships between dietary staff members and other departments within the facility
  • Assessed patient meal requirements according to individualized care plans
  • Monitored food production processes to ensure compliance with health codes and regulations
  • Adapted menus as needed depending on available resources or patient preferences
  • Reviewed vendor invoices for accuracy prior to submission for payment processing.

Dance Instructor

Dance Techniques with Cheryl Delucio
Richmond, IN
08.2019 - 06.2023
  • Encouraged creativity and innovation in all aspects of dance instruction
  • Educated students on the importance of proper technique and safety when performing
  • Motivated students by providing positive reinforcement when appropriate
  • Promoted positive attitudes among learners by praising accomplishments regardless of ability level
  • Fostered an inclusive learning environment where all participants felt comfortable expressing themselves creatively through movement.

Catering Manager

Radford's Meat Market & Deli
Richmond, IN
07.2016 - 12.2022
  • Trained catering associates in service techniques, menu presentation, and customer service
  • Managed and monitored logistics, schedules, and timelines to facilitate proper flow of events
  • Communicated with vendors regarding back order availability, future inventory, and special orders
  • Managed the setup and breakdown of catering venues according to customer requirements
  • Scheduled and received food and beverage deliveries, checking delivery contents to verify product quality and quantity
  • Coordinated with vendors to ensure fresh ingredients were delivered on schedule.

Chef

The Kitchen At The Loft
Richmond, IN
08.2014 - 07.2016
  • Planned and prepared menus for a variety of events, utilizing seasonal ingredients and catering to dietary restrictions
  • Maintained high levels of cleanliness and organization within the kitchen environment
  • Created cost effective menu items while maintaining quality standards
  • Engaged with customers to offer menu information, provide suggestions and show genuine appreciation for business
  • Assisted in the development of dietary plans for special customers
  • Ensured compliance with health regulations regarding storage temperatures, labeling and portion control
  • Developed recipes that were creative, innovative and visually appealing.

Education

Associate in Arts (A.A.) in Culinary Arts -

The Art Institutes of Indianapolis
Indianapolis, IN
05.2014

Skills

  • Customer Experience
  • Facility Policies and Procedures
  • Staff Monitoring
  • Guest Relations
  • Teamwork and Collaboration
  • Complex Problem-Solving
  • Staff Scheduling
  • Managing Deliveries
  • Large-Scale Events Planning
  • Health Code Requirements
  • Counting Money
  • Maintain Food Safety
  • Calm and Pleasant Demeanor
  • Maintaining Clean Work Areas

Certification

ServSafe

Roles And Responsibilities

  • Maintained accurate records of inventory, budgeting, staffing, and other relevant data related to dietary operations.
  • Maintained positive relationships between dietary staff members and other departments within the facility.
  • Assessed patient meal requirements according to individualized care plans.
  • Monitored food production processes to ensure compliance with health codes and regulations.
  • Adapted menus as needed depending on available resources or patient preferences.
  • Reviewed vendor invoices for accuracy prior to submission for payment processing.
  • Managed daily operations of the kitchen including scheduling shifts, assigning tasks.
  • Encouraged creativity and innovation in all aspects of dance instruction.
  • Educated students on the importance of proper technique and safety when performing.
  • Motivated students by providing positive reinforcement when appropriate.
  • Promoted positive attitudes among learners by praising accomplishments regardless of ability level.
  • Fostered an inclusive learning environment where all participants felt comfortable expressing themselves creatively through movement.
  • Trained catering associates in service techniques, menu presentation, and customer service.
  • Managed and monitored logistics, schedules, and timelines to facilitate proper flow of events.
  • Communicated with vendors regarding back order availability, future inventory, and special orders.
  • Managed the setup and breakdown of catering venues according to customer requirements.
  • Scheduled and received food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Coordinated with vendors to ensure fresh ingredients were delivered on schedule.

Volunteerresponsibilities

  • Proactively identified areas needing improvement or reform within the organization's policies or regulations.
  • Fostered an environment of collaboration and openness among all participants during meetings.
  • Collaborated with team members to develop meeting agendas for upcoming sessions.
  • Gathered feedback from members regarding potential changes or improvements to processes and procedures.
  • Organized events related to the committee's objectives in an efficient manner.
  • Maintained accurate records of attendance at all board meetings and events.
  • Assisted with special projects related to governance initiatives or policy development.

Volunteer Experience

  • HYPE Wayne County, Richmond, IN, Committee Chair, 01/22-12/23
  • Richmond Civic Theatre, Richmond, IN, Board Secretary, 07/21, PRESENT
  • Volunteer Development Committee, Richmond Civic Theater, Richmond, IN, Committee Chair, 08/24-PRESENT

References

  • Lori Current, Bethany Theological Seminary, Executive Director Of Student Services, (260) 437-8378, loricurrent@gmail.com
  • Matt Stevens, First Bank Richmond, Branch Manager, Former Colleague, (765) 935-1543, mstevens@firstbankrichmond.com
  • Garrett Robinson, Miami Valley Hospital, Registered Respiratory Therapist, Volunteer Experience, (765) 993-5563, garrett.r0416@gmail.com

Timeline

Universal Banker

First Bank Richmond Na
10.2023 - Current

Dietary Manager

The Leland Legacy
01.2023 - 09.2023

Dance Instructor

Dance Techniques with Cheryl Delucio
08.2019 - 06.2023

Catering Manager

Radford's Meat Market & Deli
07.2016 - 12.2022

Chef

The Kitchen At The Loft
08.2014 - 07.2016

Associate in Arts (A.A.) in Culinary Arts -

The Art Institutes of Indianapolis
Traci McCollum