Summary
Overview
Work History
Education
Skills
Timeline
Generic

Traci MCDowell

Woodward

Summary

I am looking for a job where I can apply the skills that I have learned from years of working in the dental field. I have excellent customer service skills. I enjoy working in the dental field and would love to be a part of a team.

Overview

21
21
years of professional experience

Work History

Office Manager

Shattuck Dentistry and Braces
02.2024 - 03.2025

Raised production by more than 60 percent

Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

Went over Treatment Plans with patient

Scheduled patients to obtain production goals

Filed insurance Claims and Appeals

Ran reports to make sure insurance claims were being received in a timely manner

Patient payments

AP/AR

Answering phones


Patient Coordinator

White Dental
07.2021 - 02.2024

Answered phones and scheduled appointments

Posted patient payments to accounts

Verified Insurance

Scheduled appointments to reach the highest production possible daily

Called hygiene patients to fill openings

Balanced daily deposits

Went over treatment plans with patients

Entered treatment plans in Open Dental

Charted tx in Open Dental


Office Manager

Dr Breece
01.2004 - 01.2014

Registered dental assistant

Took panos and cephs

Took impressions for retainers

Fit bands for RPE

Changed out archwires

Ligature ties

Kobi ties

Alastics

C-chain

Instructed patients on how to wear their rubberbands

Filed insurance claims

Posted insurance payments

Supervised staff

AP/AR

Production goals

Education

Dental Assisting

Platt College
Oklahoma City , Ok
05-2000

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Data entry
  • Customer relations
  • Billing
  • Scheduling and calendar management
  • Payroll processing
  • Bookkeeping
  • Account reconciliation
  • Credit and collections

Timeline

Office Manager

Shattuck Dentistry and Braces
02.2024 - 03.2025

Patient Coordinator

White Dental
07.2021 - 02.2024

Office Manager

Dr Breece
01.2004 - 01.2014

Dental Assisting

Platt College