Traci Perry
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
Office Manager/Customer Service Manager
Tritex Services
02.2018 - Current
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Ensuring contracts are effectively implemented
- Signing current and new employees up for health and supplemental insurance
- Compiling financial and operating reports
- Coaching Staff Members
Office Manager
Ameridex Heat Exchangers
04.2013 - 02.2018
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Reported to senior management on organizational performance and progress toward goals.
Education
Associate of Applied Science - Business Management
Northeast Alabama Community College
Rainsville, AL05.2013
Skills
- Proficient in Microsoft Office
- Ability to work independently
- Team Player
- Excellent oral, written, and computer skills
- Strong interpersonal and organizational skills
Traci Perry Photography
Owning/Managing a photography business.
Timeline
Office Manager/Customer Service Manager
Tritex Services
02.2018 - Current
Office Manager
Ameridex Heat Exchangers
04.2013 - 02.2018
Associate of Applied Science - Business Management
Northeast Alabama Community College
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