Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Tracia Freeman Smith

Pompano Beach,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Healthcae Advisor

Concentrix
Austin, TX
06.2022 - 08.2024
  • Documented all interactions between patients, families, pharmacists and other healthcare providers.
  • Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
  • Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
  • Educated customers on the importance of maintaining adequate insurance coverage.
  • Developed and implemented comprehensive insurance plans for clients according to their individual needs.
  • Provided excellent customer service by answering questions about products or services delivered.

Healthcare Advisor

Premier Health Group
Margate, FL
02.2018 - 05.2022
  • Researched and analyzed customer data to ensure accuracy of coverage information.
  • Provided support during open enrollment periods by answering inquiries from potential customers.

Education

High School Diploma -

Dillard High School
Fort Lauderdale, FL
06-1986

Skills

  • Evaluating Quality of Care
  • Resolving Problems
  • Explaining Policy and Procedures
  • Patient Confidentiality and Data Security
  • Caring and Empathetic
  • Providing Information and Resources
  • Excellent Communication
  • Attention to Detail

Certification

  • 240 Health
  • DSNP Trained

References

References available upon request.

Timeline

Healthcae Advisor

Concentrix
06.2022 - 08.2024

Healthcare Advisor

Premier Health Group
02.2018 - 05.2022

High School Diploma -

Dillard High School

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Tracia Freeman Smith