Tracie Burket
Conroe,TX
Summary
Reliable Front Office Supervisor known for interacting with customers and responding appropriately to questions. Considered talented employee ready to tackle any responsibility with pleasant demeanor and attitude. Offering outstanding verbal communication, writing and time management skills.
Overview
16
16
years of professional experience
Work History
Office Manager
Clubs Of America
Lakemoor, IL
02.2006 - 10.2021
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Handled all monthly/daily orders to be sent to the warehouse for packing and shipping.
- Monitored all club products to make sure we did not oversell our products each month.
- Managed the ordering of our 8 different club options we offered.
- Maintained computer and physical filing systems.
- Maintained our Facebook, Twitter, Instagram & Pinterest accounts.
- Created marketing material for all of our social networking websites.
- Handled customer service phone calls and emails.
- Managed our website system for errors on pricing and availability.
- calculated our taxes on a monthly basis.
Education
High School Diploma -
Laughlin High School
Laughlin, NV06.1997
Skills
- Complex Problem Solving
- Decision Making
- Coaching and Mentoring
- Performance Management
- Handling Customer Complaints
- Recruitment and Hiring
- Verbal and Written Communication
- Microsoft Office
- Mail and Package Distribution
- Multitasking and Prioritization
- Friendly and Relatable
- Quick at learning new skills
Timeline
Office Manager
Clubs Of America
02.2006 - 10.2021
High School Diploma -
Laughlin High School