Tracie Cannefax
Amazon
Salem,OR
8
years of professional experience
Dynamic customer service professional with a proven track record at Amazon, delivering exceptional support and resolving issues efficiently. Skilled in client relations and IT customer service, I fostered positive interactions that enhanced customer satisfaction ratings. Committed to continuous improvement, I thrive in fast-paced environments while maintaining a detail-oriented approach.
Work History
Customer Service
3 Years 1 Month- Supported passengers by answering concerns and resolving issues.
- Helped improve customer service ratings through friendly, professional support.
- Resolved customer concerns promptly while delivering exceptional service.
- Addressed rider concerns with patience and professional communication.
- Handled patient concerns quickly and provided courteous service.
- Managed account questions and solved problems for customers.
- Met patron needs with prompt, respectful customer service.
Sales and Customer Relations
4 Years 8 Months- Achieved consistent performance through personal responsibility and self-motivation.
- Delivered reliable results in fast-paced environments.
- Balanced independent work with strong team collaboration.
- Adjusted quickly to new tasks and changing situations.
- Shared information clearly in both verbal and written communication.
- Supported teammates with guidance and dependable assistance.
- Promoted respectful, friendly, and helpful interactions across work setting.
- Contributed to daily operations through efficient support of team members.
- Pursued learning and continuous improvement with strong commitment.
- Produced organized, detail-oriented work backed by solid work ethic.
- Completed assignments with careful focus on detail.
Education
Associate of Science
Skills
Sales and customer service
Customer service skills
IT customer service
Customer service understanding
Client relations and customer service
Retail sales customer service
Effective customer service
Delivers exceptional customer service
Customer service and assistance
Customer service and care
Timeline
Customer Service
Amazon
07.2023 - 08.2026Read More
Sales and Customer Relations
C-Fax Corporation
06.2018 - 02.2023Read More
Chemekata
Associate of Science
Read More