Tracie Goins
MILTON,FL
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Positive and upbeat professional knowledgeable about safety standards, customer relations and inventory management. Highly professional, team-oriented and proactive in organizing workflows and resources to meet shift demands.
High-energy Shift Supervisor brings outstanding leadership skills and industry knowledge developed over extensive career. Polished in overseeing facility operations and delegating work to employees. Positive and upbeat professional with results-focused approach.
Overview
11
11
years of professional experience
Work History
Shift Supervisor
Up the Creek country store
MILTON, FL
11.2010 - 08.2018
- Supervised daily operations and staff at Up the Creek country store.
- Trained new employees on store policies and customer service standards.
- Managed inventory levels, ensuring stock accuracy and availability.
- Directed team activities to enhance workflow efficiency and productivity.
- Resolved customer inquiries and complaints promptly and professionally.
- Coordinated staff schedules to maintain optimal coverage during peak hours.
- Monitored cash handling procedures for accuracy and security compliance.
- Implemented safety protocols to maintain a secure work environment.
- Provided on-the-job training to new staff members.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Shift Leader
Aramark
MILTON
11.2007 - 08.2010
- Supervised daily operations for food service and hospitality environments.
- Trained and mentored team members on safety and service standards.
- Coordinated schedules to ensure adequate staffing during peak hours.
- Ensured compliance with health and safety regulations in food preparation areas.
- Implemented efficient workflows to streamline service delivery processes.
Education
Some College (No Degree) - Criminal Justice
Indian River State College
Ft. Pierce, FLSkills
- Staff supervision
- Inventory management
- Cash handling
- Employee training
References
References available upon request.
Timeline
Shift Supervisor
Up the Creek country store
11.2010 - 08.2018
Shift Leader
Aramark
11.2007 - 08.2010
Some College (No Degree) - Criminal Justice
Indian River State College