Tracie' Harris
Raleigh,NC
Summary
Dedicated receptionist with a proven ability to enhance client experiences through effective communication and appointment management. Skilled in team collaboration and maintaining organized records, ensuring smooth front desk operations.
Overview
2
2
years of professional experience
Work History
Receptionist
T.A.T. Tax Service INC.
Blythewood, South Carolina
11.2022 - 08.2024
- Scheduled and confirmed client appointments with tax preparers, ensuring efficient workflow.
- Managed incoming calls, ensuring timely responses to client inquiries.
- Greeted clients warmly, directing them to tax service representatives to enhance client experience.
- Welcomed visitors and directed them to appropriate resources for assistance.
- Collaborated with team members to streamline front desk operations, improving service delivery.
- Assisted in preparing necessary forms and documentation for tax filings.
- Utilized office software to manage schedules and maintain client databases securely.
Education
Bachelor of Science - Biology
Shaw University
Raleigh, NC05-2028
Skills
- Customer service
- Client communication
- Calendar management
- Time management
- Multitasking
- Team collaboration
- Team building
- Relationship building
- Problem solving
Affiliations
- Extracurricular, Softball—Blythewood, SC & Raleigh, NC (2010-Present)
- Volunteer, Delta Gems—Columbia, SC (2022-2023)
- Volunteer, Ridgeview High School—Columbia (2022-2024)
Timeline
Receptionist
T.A.T. Tax Service INC.
11.2022 - 08.2024
Bachelor of Science - Biology
Shaw University