Tracie Warnick
Alvord,Texas
Summary
Dedicated management professional with experience leading a high-performing team in a diverse and dynamic environment. Adept in developing and implementing service strategies tailored to customer needs, managing customer complaints, and driving customer satisfaction. Proven ability to identify and resolve service issues, streamline processes, and exceed organizational goals.
Overview
22
22
years of professional experience
Work History
Account Executive
Angels Care Home Health
Decatur, TX
10.2023 - Current
- Cultivated relationships with key clients to enhance customer satisfaction and retention.
- Developed tailored solutions to address client needs and drive revenue growth.
- Led cross-functional teams to execute successful marketing campaigns for product launches.
- Analyzed market trends to identify opportunities for business expansion and client acquisition.
STRATEGIC PARTNERSHIP MANAGER
Wise Health System
Decatur, TEXAS
08.2020 - 10.2023
- Generated monthly financial statements detailing revenue generated through strategic alliances.
- Researched industry trends to stay abreast of competitive landscape in order to inform partnership strategy development.
- Negotiated terms and conditions for long-term agreements with vendors while ensuring compliance with organizational policies.
BILLING SPECIALIST
Wise Health System
Decatur, TEXAS
11.2015 - 08.2020
- Resolved customer inquiries regarding billing, charges, and payments.
- Maintained accurate and complete billing system and process.
- Handled escalated cases from customers regarding billing disputes professionally.
BILLING CLERK
Bowie Memorial Hospital
Bowie, TEXAS
09.2003 - 11.2015
- Provided customer service support by responding to inquiries related to billing matters.
- Verified accuracy of invoices prior to sending them out for payment processing.
- Processed payments from customers in accordance with company policies and procedures.
Skills
- Cross-Departmental Collaboration
- New Product Development
- Partnership Development
- Client Relationships
- Customer Care
- Staff Monitoring
- Operational Efficiency
- Revenue Generation
- Screening Processes
- Partner Proposal Development
- Revenue Stream Development
Timeline
Account Executive
Angels Care Home Health
10.2023 - Current
STRATEGIC PARTNERSHIP MANAGER
Wise Health System
08.2020 - 10.2023
BILLING SPECIALIST
Wise Health System
11.2015 - 08.2020
BILLING CLERK
Bowie Memorial Hospital
09.2003 - 11.2015