Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tracy Abraham

Darrington,WA

Summary

Motivated cashier and stocker with 20+ years of experience in retail. Accomplished various tasks daily, including ordering, stocking shelves and collecting payments with cash registers. Cheerful when assisting customers and coworkers.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Darrington Pharmacy
04.2022 - 07.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Reviewed and verified customer information and insurance provider information.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Communicated directly with doctors offices via telephone, fax and email.
  • Maintained drug inventory levels by ordering necessary medications and supplies.
  • Collected co-payments or full payments from customers.
  • Entered and processed patients' prescriptions into internal system.

Pharmacy Assistant

Darrington Pharmacy
04.2014 - 07.2023
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Kept counter and related areas clean, neat and organized.
  • Ordered merchandise when needed/out.
  • Received incoming supplies and stocked in correct locations.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Completed cash register transactions by handling credit and cash payments using pharmacy register system.
  • Filled balloons and wrapped gifts for customers

Crew Member

Darrington IGA
04.2006 - 03.2016
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Worked well with teammates and accepted coaching from management team.
  • Unloaded freight pallets
  • Operated cash register to ring up final bill and process various forms of payment.
  • Trained new team members on procedures, customer service, and sales techniques.

Education

Pharmacy Technician

On The Job Training
Darrington, WA
10.2022

High School Diploma -

ICS Newport/Pacific High School
Scranton, PA
10.1995

Skills

  • Works well with coworkers
  • Good Work Ethic
  • Good Customer Service
  • Handles phone Calls
  • POS Systems
  • Time Management
  • Multitasking and Organization
  • Friendly and Positive
  • Opening and Closing Procedures

Certification

  • CPhT - Certified Pharmacy Technician
  • Washington state food handlers permit

Timeline

Certified Pharmacy Technician

Darrington Pharmacy
04.2022 - 07.2023

Pharmacy Assistant

Darrington Pharmacy
04.2014 - 07.2023

Crew Member

Darrington IGA
04.2006 - 03.2016

Pharmacy Technician

On The Job Training

High School Diploma -

ICS Newport/Pacific High School

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Tracy Abraham