Summary
Overview
Work History
Education
Skills
Timeline
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Tracy Adams

Waterloo,IA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

25
25
years of professional experience

Work History

Patient Access Representative

MercyOne Waterloo Medical Center
Waterloo, IA
04.2022 - Current
  • Collected co-pays and other payments from patients at time of service.
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Obtained necessary signatures for privacy laws and consent for treatment.
  • Assisted with preparing daily cash reports for accounting department.
  • Answered phones promptly in a professional manner.
  • Greeted patients and visitors in a courteous and professional manner.
  • Schedule patients appointments and check them in upon arrival.

Claims Specialist

Professional Management Inc
Waterloo, Iowa
12.2020 - 04.2022
  • Made contact with insurance carriers to discuss policies and individual patient benefits.
  • Verified client information by analyzing existing evidence on file.
  • Maintained confidentiality of patient finances, records and health statuses.
  • Batching Payments
  • Working Status reports
  • Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
  • Adjusting Claims

Admitting Tech

Allen Hospital
Waterloo, Iowa
09.2020 - 12.2020
  • Maintain patients movement and schedule.
  • Worked Switchboard, code calling and paging systems.
  • Worked blackboard, Vocera while calling codes.
  • Registration and Admission Functions Epic
  • Input accurate demographics.
  • Verify insurance
  • Help patient with financial assistants
  • Balance Epic Cash draw

Safety Administrator

Warren Transportation
Waterloo, IA
07.1999 - 09.2020

• Receive and verify employment applications

• Performs background checks

• Schedule and monitor drug testing

• Administer orientation of truck drivers

• Maintain confidential employee records

• Answer telephones

• Conducting orientation

• Insurance for drivers’ trucks

• Entering deductions for insurance

• Keeping Spreadsheets on insurance

• Entering and working in LME

Education

Liscense - Cosmetology

La James College
Cedar Falls, IA
08.2006

High School Diploma -

Cedar Falls High School
Cedar Falls, IA

Some College (No Degree) - Medical Assisting

Mercy College of Health Sciences
Des Moines, IA

Skills

  • Strong follow-through skills
  • Excellent interpersonal skills
  • Flexibility
  • Team oriented
  • Excellent communication skills
  • Superior leadership skills
  • Ability to work in fast-paced environment
  • Ability to handle stressful situations
  • Proficient in Microsoft Office

Timeline

Patient Access Representative

MercyOne Waterloo Medical Center
04.2022 - Current

Claims Specialist

Professional Management Inc
12.2020 - 04.2022

Admitting Tech

Allen Hospital
09.2020 - 12.2020

Safety Administrator

Warren Transportation
07.1999 - 09.2020

Liscense - Cosmetology

La James College

High School Diploma -

Cedar Falls High School

Some College (No Degree) - Medical Assisting

Mercy College of Health Sciences
Tracy Adams