Stay at home mom off and on through out my working career Caring for two disabled sons, and 4 other children Where my youngest is entering her second year of preschool
Tracy Aman
Sioux Falls,SD
Summary
Proven ability in enhancing customer satisfaction through effective communication and problem-solving. Skilled in staff supervision and optimizing retail operations to boost performance.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Caseys's General Stores
Sioux Falls, SD
07.2018 - 10.2019
- Assisted in daily operations to ensure efficient store performance and customer satisfaction.
- Coordinated employee scheduling to optimize staffing levels and meet operational demands.
- Supported inventory management processes, ensuring accurate stock levels and timely replenishment.
- Developed training materials for new staff, enhancing onboarding experience and team productivity.
- Addressed customer inquiries and concerns promptly, improving overall service quality and retention rates.
Sales Associate
Dollar General Store
Sioux Falls, SD
01.2016 - 05.2016
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained organized merchandise displays, ensuring compliance with company standards.
- Handled cash register operations efficiently, processing transactions accurately.
- Collaborated with team members to restock shelves and manage inventory levels.
- Executed promotional displays and signage updates to drive sales initiatives.
- Resolved customer complaints promptly, fostering positive relationships and customer loyalty.
Personal Care Assistant
Falls Community Health
Sioux Falls, SD
02.2012 - 10.2012
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored client health conditions, reporting changes to healthcare professionals.
- Developed personalized care plans in collaboration with multidisciplinary teams.
- Educated clients and families on health management and wellness strategies.
Education
High School Diploma -
Lincoln High School
Sioux Falls, SDSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Staff supervision
- Task delegation
- Retail operations
- Customer rapport
Interests
Timeline
Assistant Manager
Caseys's General Stores
07.2018 - 10.2019
Sales Associate
Dollar General Store
01.2016 - 05.2016
Personal Care Assistant
Falls Community Health
02.2012 - 10.2012
High School Diploma -
Lincoln High School