Tracy Boesel
Maiden Rock
Summary
Resourceful professional with a diverse background in educational and administrative roles. Known for strong time management and problem-solving skills, contributing to improved student outcomes and operational efficiency.
Overview
22
22
years of professional experience
Work History
Paraprofessional
Plum City School District
Plum City, WI
09.2023 - Current
- Supported students with individualized education plans, enhancing learning engagement and academic performance.
- Monitored student behavior and provided guidance, fostering a positive classroom environment.
- Participated in professional development workshops to refine skills in special education practices and methodologies.
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
Administrative Specialist - MH & AODA
Pierce County Human Services
Ellsworth, WI
05.2022 - 09.2023
- Coordinated scheduling and logistics for various departmental meetings and events.
- Conducted data entry and record management, ensuring accuracy and confidentiality of sensitive information.
- Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
- Handled incoming and outgoing mail.
- Resolved customer concerns efficiently to promote satisfaction and loyalty.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Surgical Services Coordinator
Allina Hospitals & Clinics
River Falls, WI
03.2004 - 07.2020
- Coordinated patient scheduling to enhance operational efficiency and improve service delivery.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
- Completed bi-weekly payroll for 25 employees.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Supported successful project completion by meticulously reviewing and updating project plans to reflect changing needs and objectives.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Education
General Studies
Century College
White Bear Lake, MNSkills
- Effective communication
- Small group and individual assistance
- Classroom support
- Calm and patient demeanor
- Disability awareness
- Office administration
- Time management
- Computer proficiency
- Clerical support
- Strong problem solver
- Scheduling and calendar management
- Administrative support
Timeline
Paraprofessional
Plum City School District
09.2023 - Current
Administrative Specialist - MH & AODA
Pierce County Human Services
05.2022 - 09.2023
Surgical Services Coordinator
Allina Hospitals & Clinics
03.2004 - 07.2020
General Studies
Century College