Summary
Overview
Work History
Education
Skills
Certifications
Timeline
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Tracy Bollinger

Vale,NC

Summary

Dedicated and detail-oriented Dental Assist with 4 years of experience supporting dentists in delivering high-quality patient care. Skilled in chairside assisting, digital radiography, digital impressions, instrument sterilization, and maintaining a clean and safe clinical environment. Known for building strong patient relationships by providing compassionate support, clear communication, and calming reassurance. Proficient in dental software, scheduling and confirming appointments, with strong organizational and multitasking abilities. Committed to upholding the highest standard of patient care, teamwork, and efficiency in fast paced dental settings.

Overview

25
25
years of professional experience

Work History

Dental Assistant

Cloniger Dentistry
01.2025 - Current
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
  • Scheduled and confirmed patient appointments.

Dental Assistant

Collins Family Dentistry
10.2021 - 01.2025
  • Ensured a clean and sterile environment by sanitizing dental instruments and treatment areas.
  • Restocked supplies and organized treatment rooms to prepare for incoming patients.
  • Assisted dentists chairside during procedures, improving workflow and patient experiences.
  • Conducted x-ray procedures in compliance with safety standards for accurate diagnostics.
  • Executed cleaning protocols to maintain infection control and enhance patient safety.

Manager

Bojangles' Famous Chicken 'n Biscuits
03.2001 - 10.2021
  • Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
  • Trained and mentored new employees to maximize team performance.
  • Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
  • Regularly checked building to confirm maintenance and cleaning met code and regulations.

Education

Chairside - Dental Assisting

Lake Norman Dental Assisting School
Mooresville, NC
07.2021

Skills

  • Staff Management
  • Employee Motivation
  • Customer Relations
  • Certified in CPR/AED
  • Money Handling
  • Assignment Delegation
  • Dental radiography
  • Treatment room setup
  • Equipment sterilization
  • Restorative procedures
  • Dental procedure preparation

Certifications

  • Dentrix
  • Chairside Assisting
  • Sterilization
  • Nitrous Oxide
  • Radiology
  • CPR/AED
  • ServSafe
  • Work Essentials

Timeline

Dental Assistant

Cloniger Dentistry
01.2025 - Current

Dental Assistant

Collins Family Dentistry
10.2021 - 01.2025

Manager

Bojangles' Famous Chicken 'n Biscuits
03.2001 - 10.2021

Chairside - Dental Assisting

Lake Norman Dental Assisting School