Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
11
11
years of professional experience
Work History
Freelance Consultant
Wedding
Nashville, TN
02.2013 - 11.2023
Met with clients and discussed the scope of the project to ascertain how long it would take and what resources would be needed.
Drove growth in event management business by continuously researching and implementing improved strategies to exceed client expectations.
Communicated with clients across event planning and execution to deliver exceptional customer satisfaction.
Resolved day-of issues with creative problem-solving to seamlessly execute events.
Supported accurate financial recordkeeping by closely checking bills and approving payments.
Developed strong customer relationships to encourage repeat business.
Created comprehensive proposals outlining the scope of work, timeline, deliverables, pricing structure, and payment terms for prospective clients.
Independent Insurance Agent
Rhodes Ins
Brentwood, TN
08.2018 - 07.2020
Provided ongoing support for existing customers through phone calls or emails.
Advised clients on how best to manage risks associated with their businesses or personal lives.
Provided personalized service to customers to determine their specific insurance needs.
Worked collaboratively with colleagues from different departments such as marketing, finance, in order to develop new strategies for selling products.
Greatly improved office operations by reducing backtracking of work through creation of material movement process.
Utilized effective questioning techniques to ensure accuracy of responses and maximize response rate.
Used computers or specified forms to compile, record and code results or data from interview or survey.
Resolved disputes between customers, insurers, and other stakeholders as required.