Tracy Bruning
Intercession City,FL
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service e
Overview
22
22
years of professional experience
Work History
Bartender
ICON Management Services
04.2017 - 07.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Obtained cash bank and stocked service bar to prepare for operation.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
- Kept bar presentable and well-stocked to meet
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Followed strict recipes and drink measurements to minimize product used.
Server
Woodsby's Cafe
10.2001 - 04.2017
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
High School Diploma -
Osceola High School
Kissimmee, FL06.1992
Skills
- Cash Handling and Management
- Anticipating Guest Needs
- Energetic and Outgoing
- Serving and Bussing
- Professional Service Standards
- Drink Consistency
- Customer Service
- Menu memorization
- Responsible alcohol service
- Aloha POS
- Cash register operation
- Handling difficult customers
Timeline
Bartender
ICON Management Services
04.2017 - 07.2023
Server
Woodsby's Cafe
10.2001 - 04.2017
High School Diploma -
Osceola High School
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