Tracy Casborn
Lacombe
Summary
Efficient and organized management professional with over 8 years of experience in diverse roles, including site supervision, insurance, and office management. Demonstrates expertise in financial planning, customer service, and organizational skills, with a commitment to continuous improvement and innovative problem-solving. Passionate about leveraging management and marketing skills to enhance team performance and drive operational excellence.
Experienced construction professional with strong focus on team collaboration and achieving results. Skilled in site management, safety protocols, and project coordination. Known for reliability and adaptability to changing needs, ensuring smooth operations and high-quality outcomes. Adept at leading teams, problem-solving, and maintaining high standards.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Site Supervisor
Amazon
04.2021 - Current
- Lead team in enhancing customer satisfaction and operational efficiency, achieving measurable results
- Facilitate peer feedback to resolve issues, boosting team performance and service quality
- Foster a positive site culture by identifying trends and supporting management initiatives
- Collaborate with management to ensure safety and quality standards in a dynamic environment
- Mentor associates, providing feedback and handling complex customer issues effectively
Office Manager
Short Circuit Electric
07.2019 - Current
- Organize office operations to enhance efficiency and streamline procedures
- Oversee correspondence to maintain effective communication channels
- Design and implement filing systems to improve document accessibility
- Approve supply requisitions to ensure resource availability and cost control
- Streamline office operations, manage payroll, and oversee permit filing, driving efficiency and compliance in administrative processes
Insurance Agent
Kemper Life
06.2016 - Current
- Assess client needs, design tailored plans, and achieve growth by expanding client base
- Analyze financial situations, address coverage gaps, and strategize for long-term goals
- Guide clients through insurance choices, ensuring clear understanding and optimal coverage
- Analyze client financial situations, identify coverage gaps, and develop tailored protection plans to address evolving insurance needs and long-term goals
- Drive business growth by expanding client base through strategic networking and referrals, consistently meeting sales targets and retention objectives
- Guide clients through complex insurance decisions, providing clear explanations and personalized recommendations to ensure optimal coverage solutions
Education
Criminal Justice -
Northshore Technical Community College
Lacombe, LA05.2016
Skills
- Customer Service
- Marketing Promotions
- Inventory Management
- Management
- Vendor Relations
- Office Skills
- Organization
- Client Relations
- Financial Planning
- Office Management
- Payroll
- Filing
- Order Processing
Certification
- Life and Health Insurance License - Louisiana Department of Insurance.
- Personal Lines License - Louisiana Department of Insurance
Timeline
Site Supervisor
Amazon
04.2021 - Current
Office Manager
Short Circuit Electric
07.2019 - Current
Insurance Agent
Kemper Life
06.2016 - Current
Criminal Justice -
Northshore Technical Community College
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