Tracy Cox

Greeting patients and visitors, checking patients in & out, and end of day reports.

Insurance verification and payment transactions.

Use of practice management software to enter patients demographics and insurance information.

Schedule management and confirm appointments.

Maintain hearing aid and lab inventory.

Maintain multiple daily trackers for clinic goals.

Relentless Pursuit of Evaluations.

Greeting patients and visitors with a smile, checking patients in and out.

Insurance verification and payment transactions.

Use of practice management software to enter patients demographics and insurance information.

Schedule management and confirm appointments.

Maintain hearing aid and lab inventory.

Coordinate all surgeries, vendors, diagnostic testing and more, with

physicians' offices and other departments throughout the organization.

Handle high volume phone calls, take messages and email daily.

Prepare call schedule for staff and anesthesia.

Send out confirmations to the physicians' office once scheduled.

Notify vendors and PA's of upcoming cases.

Manage electronic files in the fax server for each patient.

Send reports to director such as number of cases for the week/month and

block utilization.

Assist charge nurse with jobs including, but no limited to, answering

multiple phone lines, sending for patient's and calling outpatient

services/floors.

Input surgery charges for implants and equipment used on each patient.