Tracy Green
Abilene,Tx
Summary
Proven ability to build and work collaboratively in a strong team concept environment as well as independently. Detail oriented with powerful work ethic, problem solving, communication, interpersonal and teamwork expertise. Excellent personal motivation. I would like to work in a professional and team-oriented facility.
Skilled Office Manager with comprehensive experience in overseeing daily office operations, implementing effective policies for better efficiency and coordinating administrative activities. Strengths include multi-tasking abilities, strong communication skills, and proficiency in managing diverse teams. Significant contributions made to previous roles include improving organization systems and effectively handling multiple tasks concurrently under pressure.
Overview
24
24
years of professional experience
Work History
Front Desk Receptionist
First Texas Title
Abilene
03.2026 - Current
- Open title orders that come into the office, such as assigning new file numbers, assigning escrow officers, and entering correct information.
- Answer phones
- Sort emails to closers, assistants, and attorneys
- Order supplies needed in the office
- Greet customers and obtain their licenses for closings before notifying the attorneys that their appointments are here.
- Take the earnest money and input it into the files, then let the assistants know so they can make updates.
Office Manager
OG Paintless Dent Repair
Abilene, Tx
03.2014 - Current
- I do all the office work for this company part time.
- I must talk to insurances and do estimates for them while doing spreadsheets and working with Microsoft office daily.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Office Manager
Serenity Foundation of Texas
Abilene, TX
07.2022 - 03.2026
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Monitored inventory levels and placed orders when needed.
- Maintained filing system for records, correspondence and other documents.
- Prepared agendas for board meetings.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Coordinated meetings.
- Responded to customer inquiries via phone or email in a professional manner.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed office inventory and placed new supply orders.
Hair Stylist
Nelda's Styling Center
Abilene, Tx
06.2011 - 03.2014
- I had my own booth and clients that I took care of on a weekly basis.
- Used thinning shears to remove bulk from the hair or create layers.
- Advised clients on how to maintain their haircuts between visits.
- Developed relationships with new clients through referrals from existing customers.
- Organized scheduling of appointments throughout the day.
- Recommended products to clients based on their individual needs.
- Participated in team discussions regarding marketing strategies for the salon.
- Worked collaboratively with colleagues to achieve common goals.
- Greeted customers, answered phones and booked appointments.
- Educated clients on proper home hair care maintenance techniques.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
- Upsold additional services when appropriate to increase sales volume.
- Created updos for special occasions like weddings or proms.
Child Care (2yr old)
Small world of learning
Abilene, Tx
02.2008 - 11.2011
- I had my own classroom with about 11 kids a day.
- We did pre-k lessons in the morning then in the afternoon it was only regular daycare.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked effectively in team environments to make the workplace more productive.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Office Assistant
Dr. Jung Lien
Abilene, TX
08.2002 - 01.2003
- Answered phone calls and directed them to appropriate personnel.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Maintained an organized filing system of paper documents and electronic files.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
Education
Diploma -
Cooper High School
Abilene, Tx05-2003
Skills
- Office management
- Microsoft Excel
- Data entry
- Inventory management
- Customer service
- Document organization
- Payment processing
- Team collaboration
- Effective communication
- Problem solving
- Time management
- Client relationship management
- Administrative support
- Organizational skills
- Office administration
Timeline
Front Desk Receptionist
First Texas Title
03.2026 - Current
Office Manager
Serenity Foundation of Texas
07.2022 - 03.2026
Office Manager
OG Paintless Dent Repair
03.2014 - Current
Hair Stylist
Nelda's Styling Center
06.2011 - 03.2014
Child Care (2yr old)
Small world of learning
02.2008 - 11.2011
Office Assistant
Dr. Jung Lien
08.2002 - 01.2003
Diploma -
Cooper High School