Tracy Griffiths
Canton
Summary
Dynamic Assistant Manager with a proven track record at Napoli's Restaurant, excelling in customer service and leadership. Enhanced operational efficiency by coaching new employees and fostering strong relationships within the team. Demonstrated meticulous attention to detail while monitoring cash intake, ensuring accuracy and reducing discrepancies.
Overview
30
30
years of professional experience
Work History
Assistant Manager
Napoli's Restaurant
04.1995 - 03.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Cook
Devine Nursing Home
04.2021 - 06.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Crew Member
Wendys Fast Food
06.2022 - 11.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Associate
Kelly Services
11.2024 - Current
- Boxed, labeled, and transported items to support assembly operations.
- Assisted quality assurance by inspecting items and removing defective parts.
- Consistently met or exceeded daily production goals while maintaining high-quality standards.
Education
High School Diploma -
Mckinley Senior High School
Canton, OH06-1996
Skills
- Customer service
- Time management
- Attention to detail
- Leadership qualities
- Workplace safety
- Courteous and professional
- Relationship building
Timeline
Associate
Kelly Services
11.2024 - Current
Crew Member
Wendys Fast Food
06.2022 - 11.2024
Cook
Devine Nursing Home
04.2021 - 06.2022
Assistant Manager
Napoli's Restaurant
04.1995 - 03.2021
High School Diploma -
Mckinley Senior High School
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